Medical PA - Gastroenterology

Great Ormond Street Hospital for Children NHS Foundation Trust

An exciting opportunity has arisen within the Gastroenterology Department to work within the Medical PA team. You will be part of a team of three and will be required to provide high quality secretarial and administrative support to a team of clinicians, nursing staff and the associated administrative team.

This job is varied and rewarding. The successful applicant will work within a well-established dedicated team who care about their patients and their families and the service they deliver.

Previous experience as a medical secretary or work within a clinical setting would be advantageous. However, this position would also be suitable as a development opportunity for a band 3 junior secretary looking for a role with greater responsibility.

You will need to be a good team player and be happy working with a broad range of people, with different skills. You will need to demonstrate that you can act on your own initiative, with kindness and empathy and that you are committed to providing the highest possible standard of service to our patients, families and to both our internal and external colleagues.

Main Duties of the Job

The Gastroenterology department is well recognised as a leading centre of advanced paediatric gastrointestinal medicine, clinical research, and teaching. The aim of the department is to provide a high standard of care for children with complex gastroenterological diseases. It is divided into 3 sub-specialities: Neurogastroenterology and motility, mucosal immunology, and intestinal rehabilitation.

Children are seen either as inpatients on Squirrel Ward or as day case or short stay patients on Kingfisher Ward, where we also have our investigation suite.

About Us

GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.

We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.

We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.

Job Responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.

Person Specification

• Qualified to 'A' Level / NVQ Level 3 Pass to include English and Maths or equivalent experience as noted below
• Qualified to Degree Level
• RSA3 / OCR or equivalent

Experience/Knowledge

• Excellent quality customer service skills
• Experience of working within an office environment
• Working experience in clinical / medical setting
• Full knowledge of, or agreement to work towards medical terminology competence
• Staff supervision

Skills/Abilities

• Ability to accurately check all correspondence created by the department
• Excellent telephone manner
• Ability to work autonomously with the confidence to take decisions
• Ability to prioritise own workload
• Ability to maintain a professional attitude in a pressured environment
• Excellent electronic diary management skills
• Minute taking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Salary: £31,945 to £34,937 per annum inclusive.