Community Consulting - Medior Service Desk

We're Hiring: Medior IT Helpdesk Consultant (Trilingual - FR/NL/EN)

Are you the go-to person when tech goes sideways? Do you love keeping things running smoothly and helping others navigate IT with ease? Our client is looking for a medior-level IT Helpdesk Consultant to join our Local IT Services team someone proactive, solution-oriented, and ready to work across our offices.

Your mission

• Spearhead the Windows 11 rollout: schedule user appointments, prep and deliver laptops, manage recycling
• Be the local IT point of contact in Mons and Liège
• Manage support tickets, maintain laptop stock, and keep things running without a hitch

Who you are

• Comfortable flying solo on-site but a true team player at heart (our IT crew spans several locations)
• A natural communicator with strong problem-solving skills, laser-sharp organization, and a real sense of responsibility
• A quick learner who thrives under pressure and loves helping others
• Fluent in Dutch, with a solid grasp of French, and a good level of English

What you bring

• Strong knowledge of PCs, Windows 10/11, Active Directory, Exchange, ticketing systems, and basic networking & patching
• Experience managing helpdesk requests and Hardware stock
• A background in technical education and hands-on experience in IT support

Why you'll love it here

• A dynamic work environment with autonomy and trust
• You'll play a key role in ensuring our teams across Belgium stay connected and productive
• You'll be part of a supportive IT team that values growth, collaboration, and your contribution

Ready to make an impact and grow your IT career? Let's connect!