Network Manager - West Midlands

We are currently recruiting for a Network Manager on a hybrid basis to oversee the creation and maintenance of an efficient, cost-effective, and reliable network that meets the needs of both internal and external customers.

You'll support the Head of Commercial in developing our network to connect communities across the West Midlands, focusing on growth, efficiency, and continuous improvement.

Key Responsibilities

• Design and implement network schemes and timetables to grow contribution and adapt to changing travel needs.
• Analyse performance data (e.g., patronage, revenue, costs, punctuality) to shape solutions.
• Register changes with the Traffic Commissioner.
• Line-manage scheduler(s) to ensure efficient production of duties and rotas.
• Collaborate with Marketing to communicate network updates to customers.
• Oversee the complete network change process from planning to communication.
• Manage tender and contract opportunities, designing solutions that integrate new developments.

Location: This is a hybrid position that involves travel throughout the West Midlands region focused on Shropshire and Staffordshire, with two days a week based at our Thurmaston Head Office.

Salary: £38,365, increasing to £40,365 after six months' probation

• 25 days annual leave + 8 bank holidays
• Free bus travel for you and your family (within the same household)
• Access to Arriva Village (retail discounts and offers)
• Fantastic career progression and upskilling opportunities

Candidate Profile
We're seeking an enthusiastic, commercially minded transport professional with:

• Operational and commercial experience
• Strong analytical and creative problem-solving skills
• Excellent communication skills for engaging with stakeholders (Operations, Finance, Marketing, Trade Unions, Local Transport Authorities)
• Knowledge of scheduling software (Optibus preferred, though training is provided)

Arriva's Vision
We strive to make passenger transport the best choice, reducing congestion and improving air quality. Reliable, customer-focused, and cost-effective bus networks are central to this vision.

At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.