OFFICE/CLAIMS MANAGER

Are you ready to take your career to the next level? We are thrilled to announce an exciting opportunity for a Claims Manager to join our client based in Stirling! If you're passionate about delivering exceptional customer service and thrive in a dynamic environment, this role is perfect for you.

Position Details:

• Role: Claims Manager
• Location: Stirling
• Contract Type: Permanent, Full Time
• Hours: Monday to Friday, 9.00 AM - 4.30 PM
• Salary: £27,000 - £30,000 (Depending on experience)

At our client's organisation, they believe in rewarding talent and dedication. As a Claims Manager, you will enjoy:

• Competitive Salary Package: Reflective of your experience and skills.
• Pension Plan: Secure your future with a comprehensive pension scheme.

Your Role:

As the Claims Manager, you will be at the forefront of our client's operations, ensuring a seamless experience for their clients. Your key responsibilities will include:

• Being the first point of contact, providing outstanding customer service.
• Collaborating with key stakeholders to resolve issues efficiently.
• Managing the central email inbox and responding to inquiries promptly.
• Organising and planning appointments to optimise productivity.
• Assisting directors with various administrative tasks.
• Maintaining accurate and up-to-date records.
• Producing detailed reports and managing financial transactions.
• Issuing supplier invoices while adhering to payment terms.
• Overseeing staff timesheets and annual leave requests for efficient scheduling.
• Ensuring compliance with health and safety processes in the workplace.

What We're Looking For:

To excel in this role, you should possess:

• Previous experience as a Claims Manager or in a similar senior administrative role.
• Exceptional customer service skills with the ability to communicate effectively across various levels.
• Strong organisational skills to multitask and prioritise effectively.
• Proficiency in IT, particularly Microsoft Office and virtual filing systems.
• Familiarity with claims systems and CRMs is a plus.
• Attention to detail and accuracy in record-keeping and financial transactions.
• Excellent time management skills to meet deadlines.
• Flexibility and the ability to work independently as well as part of a team.

If you are a motivated individual with the relevant experience and skills, we encourage you to apply for this fantastic opportunity!