Organisation Design and Development Business Partner

Organisation Design and Development Business Partner If you're forward thinking, passionate about organisational design and development and are looking for a role that can make a difference, the NHS Business Services Authority (NHSBSA) has the opportunity for you!

We're looking for an Organisation Design and Development Business Partner to join our team to shape and optimise our organisation's design and strategic workforce direction.

If you have extensive experience in workforce planning and organisational design, using consultancy tools and leading the redesign of a service, team or organisation, then this could be your perfect opportunity to join the NHS and take the next step in your career!

You will join the people team, leading and collaborating with business areas to diagnose needs, design solutions, and ensure the successful implementation of team and service strategies. You'll bring a people-centric approach to change initiatives, ensuring alignment with our organisational goals. Additionally, you'll work across the business to drive and support Organisational Development and learning programs that streamline processes, enhance systems, and cultivate a thriving culture ultimately driving our success.

What we offer:

• 27 days leave (increasing with length of service) plus 8 bank holidays
• Various salary sacrifice schemes
• Employee Assistance programme
• Access to a range of benefits & high street and online discounts

Main duties of the job In this role you'll be accountable for a range of responsibilities that will shape and redefine our organisation, including:

• Analysing our strategy and broader healthcare system to prioritise OD&D interventions for maximum value.
• Leading organisation design across service streams and directorates, optimising organisational effectiveness.
• Utilising workforce planning expertise to best design services and plan for future trends.
• Collaborating with leadership teams to develop and implement interventions that drive change and improvement.
• Creating a culture of engagement through transparent communication and open dialogue.

We are looking for someone with proven organisation design skills, who has used a range of OD&D tools to diagnose and implement new structures, designs and services. As an individual, you will need to possess the following qualities, knowledge, and skills:

• Extensive experience in Organisation Design.
• Significant experience in workforce planning and strategic workforce planning.
• Extensive experience in Organisation Development methodologies, strategies and programmes.
• Exceptional engagement, communication and management skills, particularly with senior leaders.
• A proven track record in change management and leadership development.
• Experience of leading the design and delivery of complex organisational design interventions with successful outcomes.

About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow. As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work. We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more. Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most! Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care.

Job responsibilities In this role, you are accountable for:

1. Engaging with stakeholders and clients at all levels within the organisation to build effective high challenge working relationships to enable the delivery of the NHSBSAs strategy.
2. Analysing the NHSBSAs strategy, OD strategy, business plans and the wider NHS system to determine priority OD interventions that will deliver the greatest return on investment and value for the tax payer.
3. Working with high levels of autonomy to interpret and lead on OD needs and requirements across multiple service streams, directorates and programmes of change activity to optimise organisational effectiveness and support the delivery of the organisations strategy.
4. Carrying out highly complex/leading the evaluation of OD interventions, in conjunction with the client, using a range of quantitative and qualitative methods to drive insight into the effectiveness and impact of the intervention against agreed outcomes.
5. Working collaboratively with Executive Leadership Team and the broader leadership community, taking the lead of the organisational analysis of the strategy and development and implementation of interventions which deliver change and agreed service improvements.
6. Contributing to the development of the OD strategy, developing OD objectives and plans required to enable prioritisation of work and deliver planned change and avoid the destabilisation of business-as-usual priorities/KPIs.
7. Utilising internal consulting models to diagnose, design and manage the implementation and evaluation of large scale highly complex OD interventions ensuring all programmes of work are contracted and agreed outcomes measured, monitored and evaluated to demonstrate value add and return on investment.
8. Carrying out highly complex data analysis utilising a range of qualitative and quantitative evidence, data, information and intelligence from a range of internal and external sources to develop increased insight into the effectiveness and impact of the OD interventions to drive transformation and continuous improvement.
9. Supporting the creation of an environment that ensures stakeholders at all levels have opportunities to contribute to a vision that is clear, inspiring and understood.
10. Effectively communicating highly complex and controversial issues in a clear and engaging way, documenting agreed co-created contracted outcomes and the impact of all interventions.
11. Creating, maintaining and managing records to track progress through the consulting cycle and assist with a whole business view of interventions supporting the development of the organisation. Upholding boundaries and confidentiality, adopting an ethical approach to practice and record keeping.
12. Providing and contributing to the Programme risk management reporting mechanism clearly demonstrating risk mitigation, risk management and intervention and escalation where applicable.
13. Acting as lead for assigned OD initiatives, Executive Leadership Team and major change programmes. As appropriate support the CEO, Board and Leadership Team members on interventions for which they are the specified lead, keeping connected to the organisation at all levels.
14. Ensuring effective engagement of relevant stakeholders including Senior Leaders throughout interventions, communicating highly complex and contentious information in a way that is timely, meaningful and appropriate to the audience.
15. Ensuring appropriate development interventions are in place to support the transition of knowledge and skill and the development of capability to embed change.
16. Ensuring organisation wide people processes meet business needs by designing OD intervention that ensures there is consistency of process in line with NHSBSA and L&OD strategies.
17. Ensuring a people centric approach to change is fundamental to all change and transformation and lead by example in creating a culture of engagement through open and honest communication.
18. Proactively fostering a Thought Leadership role researching and curating evidence, benchmarking practice from elsewhere and building an active CPD community across the People teams and more widely across the business.
19. Advising, shaping and contributing to the development of the Colleague Engagement Survey ensuring its cultural congruence with Service and Change Strategies and programmes and supporting the business in addressing feedback.
20. Management of external suppliers and respective delegated OD budgetary spend.
21. Designated authorised signatory for delegated OD budgetary spend.

Whole Organisation

1. Offering OD advice to Executive Leaders and Senior leaders and inform organisation design at a whole business level.
2. Using high levels of organisational analysis/insight to support the Head of OD to design the organisations work processes and roles to drive the delivery of the NHSBSAs target state and to continually monitor and deliver improved organisation effectiveness.
3. Using high levels of insight to drive the delivery of a transformed NHSBSA, its ongoing renewal and strategy development.
4. Providing expert opinion . click apply for full job details