Partner Manager

Converge Technology Solutions: A Commitment to Inclusivity, Innovation, and Sustainability

As part of a global technology business, Converge Technology Solutions, the trading names of Stone Technologies Limited based in Staffordshire, UK, designing industry specific IT solutions for each and every client. An IT reseller and IT manufacturer as well as having an award-winning IT recycling facility.

Standing out as an innovative, highly accredited market leader with exceptional employee engagement. Our core values are clear, with sustainability at the heart of our activities.

Inclusivity and Support: We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer and Foster Friendly accreditations are a testament to our commitment to these principles.

Nurturing Diversity: Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement. From comprehensive training programs and a wide variety of apprenticeships to opportunities for community support with up to three days a year to volunteer, we create a space where employees can thrive.

Sustainable Practices: Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values.

Do you have a passion for Technology? Do you have the drive to succeed? Are you looking to work in a fast-paced environment? Do you want to be part of a growing award-winning technology company?

We are seeking a Partner Manager to join our Schools team. This position is a temporary position for 8 months expected to end in December 2025.

As a Partner Manager, you will be responsible for managing and expanding relationships with our key channel partners, including resellers, system integrators, MSPs, and other technology partners. You will play a critical role in building and executing sales strategies that align with business objectives, driving revenue growth, and increasing market share.

Key Responsibilities:

• Identify potential customers and make contact.
• Promote Converge's products and services to secure appointments.
• Arrange and diarise quality appointments for Partnership Managers.
• Obtain and record comprehensive information on customers and their requirements.
• Qualify customer requirements ahead of arranged meetings.
• Share ideas and experiences with the team, contributing to team improvements.
• Handle complaints swiftly, ensuring correct recording and escalation.
• Comply with the company's internal management systems and safety procedures.
• Support the company's sustainability strategy.
• Undertake any other ad hoc duties or projects as requested by the reporting manager.

Key Accountabilities:

• Maximise the Partnership Managers' time by ensuring diaries are fully booked with quality meetings.
• Maintain quality of data on CRM systems, including producing management reports when required.
• Contribute to the development of strategies for public, private, and education sectors to achieve business plans.

Measures of Performance:

• Number of quality meetings set.
• Number of phone calls made.
• Quality of meetings set.
• Meeting to collection conversion rate.

Person Specification:

Essential Qualifications:

• GCSE Mathematics

Desired Qualifications:

• NVQ in Business and Communication
• NVQ in Customer Service
• NVQ in Tele sales
• Proven experience in a Partner Manager, Channel Sales, or similar role, preferably within the technology sector.
• Experience managing partner relationships and driving sales through third-party channels.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated and results-driven, with the ability to work independently and as part of a team.
• Knowledge of CRM systems and other sales enablement tools.

Desired Experience/Skills:

• Strong understanding of the UK technology market, including key trends, competitors, and partner ecosystems.
• Ability to build and execute strategic plans, with a focus on results and outcomes.
• Knowledge of services and reports.

Job details:

This is a full-time temporary position - 37 hours per week. Hybrid.

We reserve the right to close this advert early if we are in receipt of sufficient applications for this position.

No terminology in the advert you have seen is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex or sexual orientation, and we will gladly accept applications from all sections of the community. We have an equality, diversity, and inclusion policy that supports this approach.

To discuss any reasonable adjustments or request a paper-based application form as an alternative, please contact People Operations on .