Payroll Specialist

About The Role

As a Payroll Specialist, you will support the accurate delivery of two monthly payrolls (approx. 1500 employees in total) while identifying opportunities for automation and process improvements. You will collaborate with the Head of Payroll and Senior Payroll Specialist to manage high-volume payroll operations and support various payroll-related tasks and projects. Your role will be key in ensuring customer satisfaction, efficiency, compliance, and seamless payroll execution.

Key Responsibilities:

• Provide day-to-day operational support for payroll processes, ensuring accuracy and efficiency in all tasks.
• Assist in the calculation and verification of commission payments.
• Perform manual payroll calculations as required, ensuring precision and compliance.
• Support tax year-end processes under the guidance of the Head of Payroll.
• Contribute to the administration and maintenance of the Group's pension schemes.
• Assist with payroll system-related issues, including troubleshooting and system testing.
• Support with the seamless transfer of employees under TUPE, ensuring accurate payroll integration and compliance.
• Support with the processing of ad-hoc payments and salary advances.
• Support with P11D reconciliations, resolve related queries, and ensure timely submission to HMRC.
• Maintain the integrity and accuracy of employee payroll data.
• Build and sustain strong relationships with key internal stakeholders to support payroll operations.
• Serve as the primary point of contact for payroll queries, managing the payroll inbox and delivering a high level of customer service per service level agreements.
• Provide support on payroll-related projects as directed by the Head of Payroll.
• Ensure deadlines are met by monitoring progress and proactively addressing any challenges.
• Drive continuous improvements in payroll accuracy and efficiency by identifying and resolving issues, streamlining processes, and mitigating risks.
• Undertake additional tasks as needed to ensure the smooth operation of payroll functions.

This list is not exhaustive, and you may be required to undertake additional tasks as your role evolves within the organisation and in alignment with the Payroll department's objectives.

About You

Essential skills & experience:

• Minimum 2 years previous experience within a busy payroll function/ similar role level.
• IT Literate.
• Strong communication skills, verbal and written.
• Ability to establish strong work relationships.
• Enjoys problem solving.
• Ability to work collaboratively with colleagues and stakeholders.
• Great attention to detail.
• Highly organized and able to work under pressure and to deadlines.
• Embraces change.
• A desire to continually learn.
• A respect for confidentiality.
• Strong time management.
• Able to deliver a first-class customer service experience.
• Strong working knowledge of Pension Auto enrolment legislation.
• Able to manually calculate all statutory deductions such as Income Tax, National Insurance, Student/Postgraduate Loans, Court Orders etc.
• Strong understanding of RTI.
• Strong Excel skills.

Desirable but not essential:

• Use of Zellis Resource Link software to run payroll end-to-end.
• CIPP or similar payroll qualification.
• Experience calculating commission payments.

About The Company

As London's number 1 estate agency brand, our customers choose us because we get it done. And we know it's our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry's most influential professionals.

Is it important for you to know our Corporate Social Responsibility before you apply? Great, it's important to us too. Whether we're providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London's largest homelessness charity, making a difference in 10,000 Londoners' lives across all 32 boroughs.

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