Performance Assistant

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Sector: Project and Program Management
Role: Assistant
Contract Type: Permanent
Hours: Full Time

About Network Rail
Join Network Rail - Where People and Connections Matter.

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

If you're ready to make a real difference, we'd love to hear from you!

Brief Description
Are you passionate about driving performance improvement and supporting operational excellence? Do you thrive in a collaborative, fast-paced environment where your attention to detail and organizational skills can make a real impact? If so, we have an exciting opportunity for you!

We are currently looking for a Performance Assistant to join the NR Sussex and GTR Joint Performance Team.

In this role, you will be a key player in supporting the NR Sussex and GTR Joint Performance Team in the collation and delivery of key activities, including performance improvement reporting, the incident learning review process (including collating the content for Significant Customer Impacting Incident Reviews), and Performance Improvement Management Systems (PIMS).

About the role (External) Key Responsibilities:

• Supporting the incident learning review process, ensuring key learnings are captured for significant performance impacting incidents, including engaging with teams and creating Significant Customer Impacting Incident Review (SCIIR) packs.
• Contributing to key joint performance team reporting, particularly relating to performance improvement activity.
• Playing a key role in engagement activity, including supporting the delivery of Performance Communication plans, and assisting in the implementation of PIMS methodologies across Network Rail's Sussex route and GTR.
• Provide support where available to Performance Improvement Coordinators and Analysis in driving performance improvement workstreams across all contributing business areas.

What We're Looking For:

• A proactive, organized individual with excellent attention to detail.
• Strong communication and interpersonal skills to engage with stakeholders at all levels.
• Ability to analyse and report on performance data, identifying trends and opportunities for improvement.
• Experience in supporting improvement initiatives or performance management in a dynamic environment (preferably in rail or transport sectors, but not essential).
• A collaborative mindset with the ability to work effectively in cross-functional teams.

Why Join Us?
This is a fantastic opportunity to be part of a forward-thinking team focused on continuous improvement and performance enhancement. You'll have the chance to directly contribute to major improvements that benefit both the organization and our customers. We offer a dynamic, supportive environment where your contributions will be valued, and you'll be empowered to develop your skills further.

Apply today to be a part of the team that's driving performance excellence at the heart of the rail industry.

Company

Every day, 4.8 million people use our network. Keeping Britain moving and building a better railway for the future is full of challenges - but also tremendous opportunities.

From our commitments to your development, our range of benefits, and our approach to Diversity & Inclusion, we believe there are many reasons to join the team at Network Rail.

We're proactive in empowering employees with the knowledge to help them progress. We encourage all our employees to be ambitious and offer great training and career development opportunities. As the railway becomes bigger and more technologically advanced, it's crucial that our employees have the right skills to develop their careers and meet the challenges ahead.

We believe that investing in our people is one of the most effective ways of improving the safety, reliability, and efficiency of the railway.

We also know that it's vital to get each individual's training programme just right. As well as helping us to meet our immediate needs, we believe this is an approach that encourages people to stay with us and develop their careers.

Your health, wellbeing and benefits

We believe that safety and performance go hand in hand and this doesn't just mean safety on the railway! We are committed to the wellbeing of our employees and believe that should come first.

We provide access to support services such as our employee assistance program to help you with finances, family, health, and wellbeing. In addition to this, we offer excellent benefits, are sensitive to work-life balance, and encourage our employees to use their 5 volunteer days for their favourite causes.

We have a range of benefits including:

• 28 days annual leave entitlement.
• My benefits - Our discounted online shopping site.
• A range of discounted offers including childcare vouchers, Healthcare offers - cycle to work, healthcare club discounted membership, and other benefits.
• Subsidies of up to 75% on rail and underground season tickets.
• A range of pension schemes.
• 2 weeks paid reserve leave for our Armed Forces community.

What Diversity and Inclusion means to us

'Diversity' means recognising differences between people while valuing the contribution they make. 'Inclusion' means creating safe and welcoming workplaces with fair cultures that encourage innovative and fresh ways of thinking.

Our aspiration is that the behaviours and actions that support diversity and inclusion will come from the conviction of everyone here at Network Rail - making diversity and inclusion a conscious part of how we run our business throughout Britain.

Disability Confident Leader

Network Rail is an accredited Disability Confident Leader. This means, where a disabled applicant meets the essential criteria for any of our vacancies, they will receive an interview.

Find out more about our recruitment process here .