PMO Manager / Lead Leeds

Be a part of something bigger
Our Story At Radar Healthcare, we're dedicated to improving patient safety by bringing together the expertise of healthcare professionals and the power of intuitive software. Our innovative platform has been developed in partnership with industry experts to ensure organisations always meet regulatory standards - making it easier than ever for healthcare providers to deliver top-quality care to their patients.

We're on a mission to become a world-leading health-tech pioneer, and we know that we can only achieve this with the help of talented individuals like you. If you're passionate about improving healthcare outcomes and want to work in a team of like-minded individuals, we invite you to join us on our journey.

So if you're up for an exciting challenge and want to be part of a team that's making a real impact, we'd love to hear from you!

Our Values At Radar Healthcare, we are all proud of our values-led, open, supportive and inclusive culture. It's just as important that anyone joining our friendly team share the same values as us, to ensure we're all on the same page from day one, so we're looking for people who feel aligned to the following:

Customer focused with a partnership approach

Open, honest and transparent

Innovative

Ethical, trustworthy and caring

Our People & Culture At Radar Healthcare, we understand and celebrate the fact that our people are our best assets! We are proud to showcase our diverse and passionate talent that encapsulates our vision, purpose and values in our shared mission of innovation in healthcare. We're an ambitious but caring team, and so supporting our colleagues and partners is always a top priority. Not to mention, we're not all work and no play - we love getting together to celebrate our achievements together in various settings, whether it be our winter and summer socials, our people-led full company days, team get togethers or simply just interacting and supporting one another over coffee breaks either remotely or in person at our amazing Leeds office.

We're also super proud to be Great Place to Work-Certified, based on outstanding feedback directly from our team earlier this year, with 91% of the team agreeing that they "would strongly endorse my company to friends and family as a great place to work".

The Opportunity Radar Healthcare's new PMO Manager / Lead If you are passionate about driving operational excellence, defining PMO standards, and enabling teams to deliver exceptional outcomes, we invite you to apply for this exciting opportunity.

What you'll be doing to make a difference:

• Define, implement, and maintain PMO standards, frameworks, and best practices to support project delivery and governance.
• Oversee the governance framework for all projects within the portfolio, ensuring compliance with defined processes and performance metrics.
• Act as the business owner of PSA tools such as Teamwork, ensuring their effective use across the Professional Services function, including system configuration, process optimisation, and user training.
• Manage other operational tools, including estimation tools, project templates, and SharePoint libraries and sites, ensuring consistency and accessibility.
• Collaborate with stakeholders to establish KPIs that align with business objectives, measuring project performance, efficiency, and effectiveness.
• Monitor, track, and report on portfolio performance, providing transparency through regular reporting and data-driven insights.
• Develop and maintain tools, dashboards, and reports that track project progress, financial performance, utilisation, forecast accuracy, and margins.
• Facilitate internal governance meetings, including weekly project and portfolio reviews, monthly operational reviews, and financial performance analysis.
• Provide accurate revenue forecasts and utilisation reports, supporting financial planning and resource management.
• Analyse data to identify performance trends, root causes of issues, and opportunities for process improvement.
• Support Engagement Managers and Project Managers by ensuring consistent application of governance processes and best practices.
• Drive a culture of continuous improvement by identifying areas for process optimisation and ensuring adoption of industry best practices. Serve as a key liaison between Professional Services, senior leadership, and other business units to ensure alignment and collaboration.

Our success criteria

• Portfolio Transparency: Accurate, timely, and comprehensive reporting that provides clear insights into project and portfolio performance.
• Governance Compliance: Consistent adherence to PMO standards and governance frameworks across all projects.
• PSA Tools Effectiveness: Optimal configuration and usage of Teamwork and other tools to support efficient project delivery and reporting.
• Data-Driven Insights: Effective use of data analysis to highlight trends, issues, and opportunities for improvement.
• Stakeholder Satisfaction: Positive feedback from key stakeholders on the quality, clarity, and usefulness of performance reporting and governance processes.
• Continuous Improvement: Measurable enhancements in operational efficiency, driven by process optimisation and best practice adoption.

What you've done so far

• Bachelor's degree in Business Administration, Operations Management, Project Management, or a related field.
• Relevant qualifications such as Prince2 or P3O.
• Minimum 5 years of experience in PMO leadership, operations management, or a similar role within a professional services organisation.
• Proven experience in defining and building PMO standards, processes, and governance frameworks.
• Strong understanding of project and programme management fundamentals, including governance and delivery processes.
• Expertise in developing and tracking KPIs to measure project and portfolio performance.
• Expertise in, and experience as a business owner of, PSA tools (e.g., Teamwork, OpenAir, Forecast), including configuration, process optimisation, and user training.
• Proficiency in managing estimation tools, project templates, and SharePoint libraries & sites to support project delivery.
• Expert proficiency in data analysis and visualisation tools such as Excel, Tableau, Microsoft Power BI or similar platforms.
• Excellent communication and stakeholder management skills, with experience collaborating with senior leadership and cross-functional teams.
• Ability to facilitate governance meetings, including project and portfolio reviews, financial performance reporting, and utilisation analysis.
• Strong analytical and problem-solving skills, with the ability to interpret complex data sets and provide actionable insights.

Even better if you

• If you are passionate about driving operational excellence, defining PMO standards, and enabling teams to deliver exceptional outcomes, we invite you to apply for this exciting opportunity.

The Bigger Picture Whilst we value professional experiences and qualifications, we're committed to maintaining a culture of growth and development here at Radar Healthcare. We take into account each candidate's demonstrable skillset, drive and ethos so even if you don't feel 100% qualified for the role - we welcome you to connect with us. We'd love to hear from passionate candidates from all backgrounds that align themselves with our company values and are excited to make a difference in healthcare!

What we offer in return A competitive salary, dependent on experience

Values-led culture - we're extremely proud of our culture. Learn more about what makes it special here

Learning & development budget of £1,000 each year to drive your own professional development

Flexible working - We believe in empowering our team to work in a way that suits them best. Whether you're an early bird or prefer working from home most of the time, we trust you to get the job done around our core hours. We have a base expectation of 1 day per month in the office but outside of this, although we have a fantastic office in the heart of Leeds (complete with a rooftop bar for the summer months), the choice is yours!

25 days holiday (+ bank holidays) continually increasing with service, plus the option to buy up to a week to suit whatever exotic adventures or big life events you have planned for the year ahead

Birthdays off and a surprise through the letterbox - we love to make a song and dance about every year around the sun!

Charity leave - giving back is important to us, so we empower all our team members to support charity every year on company time

Mental healthcare - Face to face counselling support, an app, and an Employee Assistance Program and many colleagues trained in mental health first aid

Healthcare - Cover with Medicash, you get money back when you spend on health appointments e.g. physio, dental, optician, prescriptions, private GP + more

Life cover - a pay-out of 3x your salary to support your beneficiaries if the worst happened

Compassionate leave of up to 5 days time off if you lose a loved one

Paid sick leave - Enhanced sick pay after 6 months (increasing with service)

Enhanced family leave - Primary caregivers (maternity/adoption); 16 weeks full pay . click apply for full job details