Print Account Manager

ACCOUNT MANAGER - Print / Direct Mail / Digital

WHAT YOU WANT TO KNOW

• £35k - £42k
• Print Management
• East London
• Office Based

ROLE DETAIL

• Technical Input and Advice: Provide expert technical support and advice on all print and direct mail projects, ensuring the highest quality standards are met.
• Client Enquiries: Respond to all client inquiries promptly and professionally, addressing their needs and providing solutions where required.
• Collaboration with External and Internal Teams: Work closely with both external sales teams and internal departments to ensure smooth project execution.
• Documentation and Procedure Adherence: Maintain all project documentation according to company procedures and standards, ensuring compliance and accuracy at every stage.
• Quality Assurance: Support internal teams in ensuring the highest standard of quality is maintained throughout all deliverables, ensuring work is error-free before reaching clients.
• Invoicing and Commercials: Prepare and send invoices promptly, ensuring accuracy and completeness. Review project commercials regularly to ensure projects remain profitable and within budget.

ESSENTIAL EXPERIENCE

• Relationship-Building and Interpersonal Skills: Demonstrated ability to establish and maintain strong, productive relationships with clients, colleagues, and stakeholders, fostering a collaborative and positive working environment.
• Excellent Communication and Negotiation Abilities: Proficient in communicating complex ideas clearly, negotiating favourable outcomes, and ensuring mutual understanding in all professional interactions.
• Strategic Thinking and Problem-Solving Mindset: Strong ability to analyse situations, identify opportunities, and develop innovative strategies to resolve challenges and achieve business goals.
• Multitasking and Deadline Management: Capable of managing multiple projects and priorities simultaneously, maintaining focus, and ensuring timely delivery of results even in fast-paced and high-pressure settings.

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