Process Manager Order Processing (f/m/d)

As a strategic partner in Supply Chain, are you ready to take on a new global challenge within the HARTMANN GROUP? We are seeking a new "Process Manager Order Processing (f/m/d)" to contribute to global optimization of the Order-to-Cash process. In this role, you will be the expert in OTC processes with a focus on business processes and systems (including SAP). As a process manager you are working on functional specifications to support process adaptions and support any initiative involving any change and/or in-depth understand of ERP, interfaces and add-ons. You are also directly responsible for improvement initiatives as a project manager.

• International Exposure: Participate or lead sub-projects for supply chain topics with a focus on order processing.
• Optimize Order to Cash process: Coordinate the standardization of processes, define technological improvements, and create digital solutions.
• Subject Matter Expert: Strong expertise in SAP/systems (SD module). Develop or incorporate state-of-the art order practices and bring outside-in knowledge. Have an overview about main improvement lever and define priorities for further process development.
• Global Guidance: Support and train the countries and regions and accompany the local organizations within change management activities.
• Benchmarking and Reporting: Provide and monitor KPIs, analysis and benchmarks to the management to achieve cost savings in the order processing.

• Educational Background: A relevant academic degree in business administration with focus on Supply Chain/Engineering/IT or any equivalent professional qualification.
• Professional Experience in Order Processing: Proven experience in the development, improvement and implementation of Order Management Processes.
• IT Know-how: Preferably strong knowledge of SAP ERP especially the SD module.
• Understanding of the end-to-end Order to Cash process and its relevant stakeholders.
• Strong Communication Skills: High assertiveness and customer centric thinking.
• Willingness to learn: Practical thinking as well as hands-on mentality in problem solving.
• Proficient in German and English and the ability to work in cross-functional and international teams.

Benefits:

• Flexible working conditions, such as flexible working hours and mobile working
• International Mobile Working
• Attractive ways of combining work and family life, e.g. childcare subsidy
• 30 days paid leave per year, plus special leave for exceptional life events as well as vacation pay and special annual payment according to collective agreement
• Company pension plan with attractive employer contribution incl. matching model for deferred compensation
• Plenty of parking spaces, canteen with café bar and ongoing offers in the employee shop
• Access to over 6000 fitness and yoga studios, swimming pools as well as Crossfit and bouldering halls (EGYM Wellpass)
• Various health and fitness offers, e.g. skin cancer screenings, online courses for mental health, massage offers, yoga during lunch break etc.
• Job Bike Leasing
• Attractive discounts on e.g. travel, fashion and technology via our corporate benefits platform