Professional Services Platform Architect New Remote, United Kingdom

Remote, United Kingdom

Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most - driving your growth, while fueling ours.

Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing.

With a focus on customer-centric thinking, we're not just another vendor - we're a transformative force in the industry. By joining one of our Customer Excellence teams, you will have the chance to work with our portfolio of over 10,000 customers, including many Fortune 500 companies.

As a Professional Services Platform Architect at ABBYY, you will play a crucial role in ensuring the successful deployment of ABBYY document processing solutions for our diverse range of clients.

Key Responsibilities

1. Work closely with enterprise-level customers to understand their infrastructure needs
2. Assist in designing and implementing scalable and robust infrastructure solutions
3. Provide technical guidance and support during the deployment phase
4. Troubleshooting and resolving issues related to application deployment
5. Ensure customer satisfaction by delivering high-quality and reliable solutions
6. Collaborate with cross-functional teams to identify and resolve technical issues

Skills and Experience:

1. Proven work experience (10+ years) in a DevOps and/or Infrastructure role in Linux/Windows system administration
2. Proficiency in Docker, Kubernetes, and Ansible
3. Hands-on experience with cloud platforms administration and cloud-based solutions (Azure is preferable)

Nice to have:

1. Windows Administration Skills
2. Familiarity with MS Failover Clusters, email services, and SSL certificates
3. Experience managing databases, Active Directory, IIS, DNS, and PowerShell

Non-Technical Skills:

1. Excellent troubleshooting and problem-solving skills
2. Strong communication and collaboration abilities
3. Experience working with enterprise-level customers
4. Proficiency in creating clear and detailed documentation for technical processes and infrastructure
5. Upper intermediate level of English, both written and verbal

Here are some of our local benefits

1. Work from home, remotely, or hybrid
2. Private health insurance
3. Private pension (up to 5% EE and 4% ER)
4. Volunteering Time Off (2 days/year)

Join ABBYY, and you will:

Love how you work

1. We provide remote and hybrid working options to fit all lifestyles.
2. We use flexible hours across most of our teams to allow you to find your own definition of balance.
3. Encouraging a culture of giving, we provide two paid volunteering days off every year so you can take time to contribute to the causes you care about.
4. To ensure your family is cared for, we offer paid parental leave in all our locations.

Love whom you work with

1. We are a global team of 600+ colleagues, spread across 15 countries on four continents.
2. With colleagues representing 30+ nationalities, our workforce reflects the world.
3. Innovation and excellence run through our veins. Our teams gather the expertise which has garnered ABBYY more than 140 technology patents.
4. We are guided by the values of respect, transparency, and simplicity.
5. "Team Environment" is in the top three highest-scoring drivers of engagement across all of our departments.

Love what you work on

1. We are a company with more than 35 years of experience in the technology market;
2. Over 10,000 customers trust ABBYY, including many Fortune 500 ones, with names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK;
3. We have modernized the capture market by creating the first low-code/no-code IDP platform.
4. Our Machine Learning, Natural Language Processing, Computer Vision Technologies, and a marketplace built with AI, can transform any document in any process;
5. Top Analyst firms recognize ABBYY's market leadership, including Gartner, Everest PEAK Matrix Assessment, ISG Intelligent Automation Lens, and NelsonHall, amongst others.

ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. To learn more about our commitment to Diversity and Inclusion, check out the careers section on our website.