Project Management Scrum Master/Service Manager Professional Multiple Cities

In this role, you'll work in one of our IBM Consulting Client Innovation Centres (Delivery Centres), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centres offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground-breaking impact for a wide network of clients. Our culture of evolution and empathy centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

We offer:

• Regular and frequent promotion and progression opportunities to ensure you can drive and develop your career with us
• Feedback and checkpoints throughout the year; no one off annual reviews here
• A multitude of training opportunities from classroom to e-learning, mentoring and coaching programs as well as the chance to gain industry recognized certifications
• Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
• A culture where your ideas for growth and innovation are always welcome
• Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
• Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, 1 month paid paternity leave, 16 weeks fully paid maternity leave and an innovative maternity returners scheme
• More traditional benefits, such as 25 days holiday, a gym discount scheme, online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.

Your role and responsibilities

A Project Manager (ADM) is responsible for leading cross functional project teams in delivering custom development solutions or managing the Maintenance and Support of applications. They are accountable for ensuring that the project is completed within the specified scope, cost, and timeline, while meeting the business requirements and contractual obligations. The Project Manager manages project plans, budgets, schedules and staffing requirements including IBM, client employees and 3rd-party vendors to ensure effective resource allocation and project plan execution. They must possess experience with project management methodologies and tools to establish an effective communication plan, deliver regular project status updates to stakeholders and ensure successful project outcomes.

Required education

None

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Coach and mentor team.
• Remove obstacles.
• Foster self-organization.
• Promote continuous improvement.
• Effective communication.
• Strong leadership.
• Technical knowledge.
• Problem-solving skills.
• ITIL skills: Incident management, problem management, change management, release management, configuration management, service level management, capacity management, availability management, IT service continuity management, information security management.

As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Job Title

Job ID

18035

City / Township / Village

State / Province

Country

United Kingdom

Work arrangement

Hybrid

Area of work

Project Management

Employment type

Regular

Position type

Professional

Up to 80% or 4 days a week (home on weekends - based on project requirements)

Company

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?