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Recoveries Case Handler
Posted 17 days 14 hours ago by Connells Group HQ
Permanent
Not Specified
Other
Cheshire, Chester, United Kingdom, CH1 1
Job Description
Job DescriptionAn exciting opportunity has arisen to join a small, friendly, dynamic but growing team within a large corporate group, based in Chester.Your role will be based in the busy Recoveries Department and you will undertake direct branch case reviews, administrative work, optimise the income recovery and develop indirect and direct debt cases.Your key responsibilities will include:
- Dealing with New cases from inception to completion
- Day-to-day knowledge of cases within the department
- To drive recovery of debt income on cases
- To keep the Management team up to date with case progress
- Production of template and free format letters
- Seek legal guidance from in-house solicitors, where needed
- Meticulous attention to detail
- An interest in investigating cases and problem solving
- Good written and assertive communication skills
- Good listening, negotiation and persuasion skills
- A strong work ethic
- A professional telephone manner
- Experience obtained within a Recoveries/Collections environment is preferred
Connells Group HQ
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