Remedy Developer

We are seeking a skilled Remedy Developer to design, develop, and maintain applications within the BMC Remedy ITSM suite. The ideal candidate will have experience in designing, developing, and implementing Remedy solutions to improve business processes and enhance user experiences. In this role, you will work closely with our technology teams as well as our Automation Development team.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

• Design, develop, and customize BMC Remedy applications, including workflows, forms, active links, and filters.
• Configure and maintain ITSM modules such as Incident Management, Problem Management, Change Management and Asset Management.
• Troubleshoot and resolve issues in the Remedy environment and optimize Remedy application performance and ensure scalability.
• Create and maintain technical documentation, including design specifications and user guides.
• Provide ongoing support, enhancements, and upgrades to the Remedy system and collaborate with cross-functional teams to integrate Remedy with other enterprise applications.

• BMC Remedy ITSM Certification.
• Understanding of ITIL framework and best practices.
• Experience in cloud-based deployments of Remedy applications.
• Wide-ranging experience in developing and customizing workflows and integrations.

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

You'd be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organization. We see a healthy and happy workforce as a critical component for us to achieve our organizational ambitions.

Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs, and industry experts.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.