Retail Team Leader - Cheltenham

Role Title - Retail Team Leader/Supervisor - 35 hours per week - £12.00 per hour

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Next and many more!

Our Retail Supervisors are key to our business, providing face-to-face contact and hands-on merchandising expertise in the stores that we work with, and line management responsibility to our team of retail associates. In return we provide:

• Competitive rates of pay
• Free jewellery - up to £55 per month!
• Flexible working hours - you work the hours anytime during the day which suits you
• No weekend working

This will be on a 35-hour contract per week, Monday to Friday. Pay rate is £12 per hour.

Location: You will cover the zone of Cheltenham.

Being tech-savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job role

• You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude - an ambassador for our brands.
• Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales.
• Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.
• Follow all operational processes and policies, ensuring an efficient and safe working environment.
• Your appointments will be planned for you using our industry-leading scheduling system which you will access on your mobile phone.

The experience we are looking for:

• Supervisory experience in a retail setting is a must - you need to love working in a team, and enjoy building productive professional relationships.
• Confident & positive with good interpersonal skills.
• Happy to work unsupervised, following written & visual instructions.
• Has a great standard of personal presentation as an ambassador for our brands.
• Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.
• Access to a device with the operating system of either Android 8.1 or later OR Apple IOS 13.4 or later.
• Confident with the use of mobile software and apps.

Please send an updated CV to be considered!