Sales Consultant

• Full time - 37.5 hours per week across 7 days, within the department opening hours of 9am - 8pm
• Lytham St Annes, Lancashire
• £23,129.90 per annum
• Initial calls - 20th and 21st February and interviews - w/c 24th February

An exciting opportunity has arisen for a passionate and results-driven Sales Consultant to develop a luxury retail career with an award-winning family-owned jewellers in our Customer Service Sales department at our Beaverbrooks Office in Lytham.

Shift patterns will be published 8 weeks in advance.

KEY RESPONSIBILITIES

1. As a Sales Consultant at Beaverbrooks, you'll enjoy passionately selling stunning diamonds, jewellery and watches to our customers over the phone, webchat and email. This also includes handling of price promises through our website.
2. You'll know how to encourage love and appreciation for our products, by knowing each one of them and what makes them special.
3. When listening to customers, you'll understand their needs and how much they'd like to spend on something really special, so you can help them find the perfect item for their occasion.
4. Learning & Development is a key part of this role to ensure that your brand and product knowledge is up to date to ensure the customer receives the best possible advice.

About Beaverbrooks

Established in 1919, we have 88 locations across the UK. This includes 63 Beaverbrooks stores & 22 dedicated brand boutiques, including TAG Heuer, OMEGA, Breitling & Tudor. We also have 3 Loupe boutiques, with Rolex showrooms.

We're a family business. And you can tell that when you get here. It feels like family. From the very smallest details to the big important things.

Our core purpose is to enrich lives. We aim to make a positive difference to the world we live in. This includes our colleagues, customers, suppliers & the wider community.

Amazing benefits for amazing people

In return, just some of the benefits we offer include:

• Contributory Pension & Life Assurance
• Outstanding colleague discounts, which extend to your family & friends
• Employee & family support & counselling in partnership with the Retail Trust
• A variety of different schemes to help you support charities close to your heart

MINIMUM REQUIREMENTS

• Experience of and passion for delivering excellent customer service within a customer-facing role
• Excellent verbal and written communication skills
• Good rapport building skills and the ability to be adaptable
• Self-motivated with the ability to prioritise and manage own workload
• Good questioning and negotiating skills
• Active listener

DESIRABLE SKILLS

• Previous experience of a similar role.
• Good typing speed and the ability to respond quickly and effectively
• Competent in Microsoft Office (Outlook, Word & Excel)
• Ability to influence and inspire other colleagues
• Previous experience of working to financial targets or KPIs

Beaverbrooks - The hallmark of amazing people

Salary £23,129.90 per annum + sales bonus + excellent benefits

Job Reference bvrbrooks/TP/222333/3907

Contract Type Permanent - Full-Time

Closing Date 19 February, 2025

Job Category Retail Sales - Non-Management

Business Unit Lytham St Annes

Location Lytham St Annes, Lancashire, United Kingdom