Sales Development Representative

About Birdie

Birdie is the leading home healthcare technology platform that aims to radically transform the lives of older adults. Its all-in-one solution supports around 4.8 million (and growing) care visits every month, equipping care providers with the tools they need to deliver better quality care and improve efficiency across most day-to-day operations. This enables us to collect over 1.5 billion data points on care recipient wellbeing each year, making Birdie the holder of the largest structured community healthcare dataset in Europe.

Birdie was founded in 2017, a B-Corp certified company that leverages technology to reimagine home care. With a total raise to date of $55M, we secured our Series B funding in 2022 led by Sofina, Omers, and Index Ventures, fuelling our mission to transform care.

Recognised for its innovation and impact, we have received numerous accolades, including ranking 6th in the 2023 Deloitte UK Technology Fast 50 and 21st in Deloitte's EMEA Technology Fast 500 in 2024. We joined Tech Nation's prestigious Future Fifty 2024 cohort and was featured in the Sifted 100 list of fastest-growing UK & Ireland startups in 2024. Furthermore, Birdie was named an NHS England Assured Supplier for Digital Social Care Records in 2023 and won the Innovative Solutions in Home Care Award at the 2024 Leaders in Care Awards.

Check out our principles and join us at Birdie as we continue to push the boundaries of what's possible in home healthcare. Together, we will continue to make a meaningful difference in the lives of millions.

Your mission:

Birdie is looking for a London-based Sales Development Representative who wants to develop themselves in a career in healthtech sales and partake in realising Birdie's mission to radically improve the lives of millions of older adults. You will join a team of ambitious, dynamic, and adaptable individuals who are passionate about the product's ability to help care agencies deliver better, preventative care. You will build relationships with home care owners by partnering with sales executives and marketing through strategic account-based, multi-channel prospecting. This role will involve working closely with your Account Executive and report directly to the Head of Sales Development.

How you will contribute:

Where it begins:

You will start your career in sales with our training program. You will learn the fundamental pipeline generation skills (calling, email copywriting, objection handling, social selling, etc.) and study the industry.

Systems and Processes:

Gain proficiency in our prospecting systems (HubSpot) and execute on a prospecting process by setting qualified Meetings and Opportunities through your use of phone, email, and social channels. Be proactive in finding opportunities and become a conduit between prospective clients and your sales executive.

Become a trusted advisor:

The care sector is riddled with challenges, and it needs strong leaders. You will become an expert in understanding our partners' pains and in advising them on how Birdie can help.

Develop strong working partnerships:

Work closely with marketing, attend in-person events and use content to attain pipeline goals through tightly coordinated account-based sales efforts.

Achieve personal success:

Achieve personal and financial success by exceeding your quota of monthly qualified meetings. Put yourself in the driver seat as you navigate the trajectory of your career!

Professional Development:

You will have regular check-ins with your line manager and team to guide your growth. After gaining competency and consistently exceeding target, you will be eligible to promote in various directions.

Pathways:

Whether you want to go into a full sales role (account executive), management (team lead/ manager), a support role (customer success) or marketing, we can explore these options with you.

We'd love to hear from you if you:

• Have the ability to show curiosity, understand, internalise, and summarise others' perspectives and engage appropriately.
• Have high emotional intelligence, you have the ability to show curiosity, understand, internalise, and summarise others' perspectives and engage appropriately.
• Are a long-term thinker with the ability to overcome short-term challenges in pursuit of long-term success.
• Display assertive leadership and a strong commitment to excellence in your work. Be willing to challenge the status quo.
• Have a clear understanding of concepts with an exceptional ability to distil learnings eloquently in verbal and written communication.
• Are excited to join us in our London office three days per week.

These are our ideal requirements, but we know some people are less likely to apply for the role unless they are 100% qualified. We promote a diverse, inclusive and empowering culture at Birdie, so please apply if you meet the majority of these competencies.

The Interview Process:

1. Talent Team Screener - Learn more about the role & Birdie and tell them about you.
2. The Expertise Interview - Time to virtually meet our Head of Sales Development.
3. The Role Play Session - Show off your cold call skills to one of our sales leaders.
4. Final Stage Interview - Meet either our VP of Sales or one of our Co-founders at our London office.

What are the benefits?

People are our core strength. We are social entrepreneurs, boasting an outstanding culture (employer net promotion score of 67) with strong values (B-Corp certified). We offer exceptional benefits and invest massively in our team's happiness, wellbeing and growth:

Compensation

Our salary packages are competitive, the role is £30-34k + 8K OTE. We also grant generous stock options to any permanent employee at the end of the probation period. We adjust salaries based on the cost of living index for employees based outside of the UK.

Location

This role is hybrid with three set days in our Waterloo office per week.

Birdie cannot currently support any visa applications, we do require permanent right to work in the role's location.

L&D budget

Learning and growing is a fundamental part of Birdie life. You'll have an annual personal development budget to put towards books, courses, trainings and conferences; continuous coaching within the team and with external experts.

Work From Home budget

Making your workspace comfortable is important to us, you'll have access to a WFH equipment budget to ensure you have what you need.

Paid time off

We offer 33 days of holiday (inclusive of bank holidays) and close between Christmas and New Years outside of this. We also support you in celebrating the big moments, all Birdies get an extra "Birthday" day off and can choose to take it at any point in the year.

Birdie giving days

Birdie is a B-corp and we care deeply about ethical and social impact. Birdie will pay you for 2 days of volunteering (to a cause you're passionate about) each year.

Sabbaticals

We want Birdies to stick around for a while! After 4 years you can choose to take a sabbatical of up to 3 months.

Private health insurance & Gym and wellbeing discounts

Comprehensive health insurance with AXA that covers many physical and mental health costs. Gym discounts and numerous other wellbeing perks via Happl.

Cycle to work scheme

Birdie will buy a bike up-front and you can salary sacrifice to pay-off over the next 12-36 months.

Parental Leave

Highly favourable parental leave policy; once you have spent twelve consecutive months on our payroll, primary caregivers are entitled to 26 weeks of parental leave at 100% of your usual salary and secondary caregivers are entitled to 12 weeks of parental leave, at 100% of your usual salary.

Fertility Leave

Birdie recognises the emotional and physical challenges of fertility treatment and investigations, and supports all Birdies by offering 5 additional paid days of leave.

Employer pension contribution

Birdie contributes 4% of your salary to your pension when you contribute 5% (UK Birdies)

Frequent company socials, trips and meals

We organise many socials, quarterly retreats and annual company-wide retreats.

Exceptional culture

We see ourselves as social entrepreneurs shaping a new kind of organisation: caring, responsible yet fostering excellence. Read The Birdie Way to learn more.

Diversity, Equity, Inclusion and Belonging

At Birdie, we're committed to creating an environment that promotes diversity, equity, inclusion and belonging.

It's essential to us that you're able to bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise and all applicants will be considered for employment without attention to these aspects.

If you have any questions regarding the interview process, or if you need any reasonable adjustments to be made, please don't hesitate to contact us.