Sales Leader

Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £113m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 85 for January 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 520 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK.

FluidOne supports the needs of 2400 customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are.

Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy.

Job Overview:

We are seeking a dynamic and experienced Sales Leader to join our Brighton branch. This role is pivotal in driving business growth, managing the technical account management team and acting as a branch leader within the FluidOne group. The ideal candidate will have a proven track record in business development, strong leadership skills and a technical background to effectively liaise with the technical services team.

Key Responsibilities:

1. Team Management: Lead and manage the technical account management team, ensuring high performance and professional development.
2. Business Development: Identify and develop new business opportunities, build and maintain strong relationships with clients and drive sales growth.
3. Branch Leadership: Act as the branch leader, representing FluidOne (Brighton Branch) within the FluidOne group and ensuring alignment with the company's strategic goals.
4. Technical Liaison: Work closely with the technical services team to understand and address client needs, ensuring seamless service delivery.
5. Sales Strategy: Develop and implement effective sales strategies to achieve revenue targets and expand the customer base.
6. Client Engagement: Engage with clients to understand their requirements, provide tailored solutions and ensure customer satisfaction.
7. Performance Monitoring: Monitor and analyse sales performance metrics, providing regular reports and insights to senior management.
8. Market Analysis: Stay updated with industry trends, market conditions and competitor activities to identify opportunities and threats.

Qualifications:

1. Proven experience in a sales leadership role within the IT services industry.
2. Strong business development skills with a track record of achieving sales targets.
3. Excellent leadership and team management abilities.
4. Technical background with the ability to liaise effectively with technical teams.
5. Strong communication, negotiation and interpersonal skills.
6. Ability to work independently and as part of a team.
7. Degree in Business, IT, or a related field (preferred).
8. Knowledge of Salesforce for business development and lead management is preferable.

Additional Information:

The role is mainly office-based in Brighton but requires travel across the UK to visit customers and other FluidOne branches. A company car will be provided for this purpose. Private health care, commission and some working from home are part of the offering. Competitive salary and performance-based incentives. Opportunities for professional growth and development. Collaborative and supportive work environment. Comprehensive benefits package, including private health care and commission.

Regular Tasks:

1. Leading and managing the technical account management team, ensuring they meet performance goals and receive necessary training and support.
2. Identifying and developing new business opportunities, including networking, attending industry events and building relationships with potential clients.
3. Acting as the branch leader, representing FluidOne (Brighton Branch) within the FluidOne group and ensuring the branch aligns with the company's primary goals.
4. Collaborating with the technical services team to understand client needs and ensure the delivery of tailored IT solutions.
5. Developing and implementing sales strategies to achieve revenue targets and expand the customer base.
6. Engaging with existing clients to understand their requirements, provide tailored solutions and ensure high levels of customer satisfaction.
7. Monitoring and analysing sales performance metrics, preparing regular reports and providing insights to senior management.
8. Staying updated with industry trends, market conditions and competitor activities to identify opportunities and threats.
9. Traveling across the UK to visit customers and other FluidOne branches, ensuring strong relationships and effective communication.
10. Utilising Salesforce for business development and lead management, ensuring accurate and up-to-date records of all sales activities.
11. Participating in regular meetings with the technical account management team, senior management and other branches to discuss progress, challenges and opportunities.
12. Ensuring compliance with company policies and procedures and maintaining a high standard of professionalism and integrity.

How To Apply:

Send CV with covering letter to with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.