Sales Operations Support Analyst

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Sector: Training

Role: Sales Operations Support Analyst (BD Partner)

Contract Type: Permanent

Hours: Full Time

Location: Hybrid working with 1-2 days in Milton Keynes

Reporting to: Business Development Partner Team Lead

Overview / Purpose of the position:

• To provide administrative commercial support to the Global Regulatory Services Business Development Team and front-line client service.

Responsibilities & Accountabilities:

• Receive, prioritise and process sales briefings received from the business development team
• Prepare client correspondence including quotation and associated contract documents
• Receive, prioritise, verify and process client applications
• Work with the business development team and delivery team to effectively manage the quotation approval process and associated queries to improve the services provided to clients
• Process fully approved client applications (sales packs) to operations team for delivery
• Receive and handle incoming phone calls, emails and manage departmental inboxes
• Work with sales support team leader to agree, plan, implement initiatives and monitor quality of work and key performance indicators
• Adopt a collaborative team approach to working within own group and other teams/functions within the department and other areas of the business
• Provide general administration support to the business development department as requested by the management team
• Provide support and training to the global sales support administration team as required
• Undertake specific project work as required
• Any other duties which can reasonably be expected within the scope of this role

Key criteria:

• 3+ years in administrative commercial/sales environment.
• Experience working in the Life Sciences sector.
• Salesforce experience would be a bonus.
• Regulated Industry experience preferred.

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

Do you believe the world deserves excellence?

We are proud to be the business improvement company for other organisations to become more sustainable and resilient.

Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience.

If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!

D&I Policy: BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate.

Our Excellence Behaviours: Client-centric, Agile, Collaborative.