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SAP Support Lead
Posted 1 day 1 hour ago by Conexus
Contract
Not Specified
Other
Luxembourg, Luxembourg
Job Description
Conexus is partnered with a Global Consulting firm to source an experienced SAP Support Lead for a role based in Luxembourg on a 6-12 month initial contract.
Key Responsibilities:
- Lead and manage the support of SAP systems with a team of onsite and offshore resources.
- Act as the primary contact for customer and stakeholder management, including governance meetings and weekly status reporting.
- Ensure adherence to ITIL processes and best practices in SAP support.
- Oversee end-to-end support engagements, covering L1 (Service Desk) and L2/L3 (SAP systems).
- Provide clear communication and documentation to support business operations.
Key Requirements:
- 10+ years of SAP experience.
- Proven leadership in managing SAP support teams.
- Strong experience in onsite-offshore delivery models.
- Fluency in French and English.
Location: Luxembourg
If this position is of interest, please apply here or contact me directly for more details.