Senior Accounts and Settlement Technician

Our Client Support Services department have an opportunity for a Senior Fiduciary Technician to work in the Facultative Team. This is available on a hybrid basis, offering home working for 2 days, with the other 3 days based in our office in Witham.

As a Fiduciary Technician, you will be securing agreement and settlement of balances with our Clients or markets. Handling & allocating payments and receipts for your own clients which includes unique lines of business, programme structures and reinsurance reporting requirements.

• Work with Reinsurance professionals across Witham and London.
• Gain significant experience of working within a technical capacity for a Broker.
• Apply your experience and further development within a role that's truly progressive.
• Be part of a global business that works with clients of all sizes to define, design and deliver innovative solutions to better quantify and manage risk.

• Take responsibility for own workload, including where necessary definition of cases and associated issues.
• Work with a high degree of autonomy in relation to more routine aspects, liaising effectively with senior colleagues where guidance or escalation is required.
• Partner with the Operations Specialists to support with root cause analysis and develop improved processes, protocols, and behaviours to improve outcomes in the future.
• Utilise knowledge of processing of premiums and/or loss transactions and associated cash follow up, plus the application and disbursement of funds due.
• Liaise effectively with Client Service Support and Guy Carpenter client facing colleagues where necessary to ensure a coordinated approach is taken.
• Develop and maintain clear working papers supporting investigative work undertaken and/or methodologies used to support conclusions or proposals to senior management.
• Support wider CSS activities where required, including but not limited to quarter review of potential financial exposures, delivery of key performance targets or other significant business objectives.
• Duties to support client base include transactional processing, follow up and securing reinsurance recoveries, collateral and timely and accurate system entry of all assigned client activity.

• Accounts & Settlement knowledge.
• Knowledge of currency transactions and Re/insurance concepts and principles, laws and regulatory requirements (i.e, FCA).
• Track record of successful client account management, relationship management, engagement and development.
• Successful management of workload; able to manage expectations of all clients and stakeholders.
• Data management and analytical skills.
• A strong client focus and good at problem solving to reconcile and unravel payment queries.

• Experience of Insurance or Reinsurance accounting and settlement activities.
• Knowledge of Bureau markets.
• Exposure to working with currencies.
• Having provided guidance by mentoring and/or training colleagues.

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.