Senior Contract Manager - Nights

JOB TITLE: Senior Contract Manager - Nights

REPORTING TO: Senior Operations Manager

LOCATION: London

SHIFT PATTERN: 5 days with 2 days off, 40 hours per week

CONTRACT: Permanent

SALARY: Competitive

MAIN PURPOSE OF ROLE:

This role within ABM will provide a great opportunity for an energetic and enthusiastic individual who excels in a busy environment working to tight deadlines, achieving service excellence and growing our TfL business. The successful candidate will already be a leader and hold a senior role within the industry and will be responsible for providing service excellence, compiling and managing budgets, cost control and full commercial responsibility for their Business Unit. 100% night attendance is required.

Job Objective & Responsibilities:

Reporting to the Senior Operations Manager, the purpose of the role is to assist the management of all aspects of Station cleaning within the Pan TfL Contract, to work closely with and motivate the operational teams ensuring that the work is completed safely within the required timescales and budget and to support organic growth and the championing of innovative practice.

Person Specification:

1. Flexibility
2. Extensive interpersonal skills
3. Performance management and monitoring
4. Continuous improvement working with the Compliance Manager
5. Auditing
6. Working with the Senior Operations Manager with benchmarking and reporting
7. Budget management and stock control
8. Time management
9. Excellent leadership and performance management experience

Responsibilities

Financial:

1. To assist with the management of the operational portfolio within agreed financial parameters for resource, stock and additional works.
2. To ensure payroll is dealt with in a timely fashion and managed correctly within the agreed budgets.

Operational:

1. To review and mitigate faults on a weekly basis.
2. Track and put measures in place for completion of activity trackers to correct standards.
3. Carry out SQMS and safety audits.
4. Daily operational reports (collating information from direct reports and distributed to SOM).
5. To encourage and positively promote the local employee.
6. To ensure that internal process is being adhered to (audits, booking of agency staff etc).
7. The recruitment of suitably competent operatives, charge hands and supervisors.
8. Identify training needs and implement training development with the input of the training department.
9. Build constructive working relationships with our clients instilling confidence in our ability and delivery.
10. Ensure that adequate resources are available for the works to be progressed in accordance with the programme (staff and agency) including the management and reporting via timesheets.
11. To manage all staff performance issues conforming to HR policies and procedures.

QSHE:

1. To carry out a minimum of one Health & Safety inspection per month in the areas of your responsibility.
2. Ensure compliance with all Safety, Health and Environmental Regulations and procedure.
3. Ensure the team adhere to safe working practices at all times including tool box talks, training sessions and continuous monitoring.
4. To ensure that site files are present and up to date and that all staff are inducted into process.

RELATIONSHIPS:

Team, Supervisors, Management team, the general public and client representatives.

MINIMUM TRAINING REQUIREMENTS:

1. Inducted into the ABM core values.
2. A valid Sentinel card.
3. A clean and valid driver's licence where required.
4. IOSH or approved H&S qualification.

We're proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
• Mental Health support and Life Event Counseling.
• Get Fit Programme.
• Financial and legal support.
• Cycle to work scheme.
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers.
• Life: Search for resources and tools on topics ranging from family and life to health, money and work.
• Support: Online chat or telephone service for urgent support in a crisis.

For more information about ABM's benefits, visit our careers page.

ABOUT US:

ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service iconic sites across the country with more than 10,000 team members. For more information, visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.