Senior Lettings Consultant - Woking /Addlestone

Senior Lettings Consultant - Woking / Addlestone

Are you a motivated, confident individual looking to further your career in Estate Agency? Would you like a role that recognizes and rewards your results and values you as part of a growing team?

If so, this could be the ideal opportunity for you!

We are looking for an experienced Lettings Consultant or Senior Consultant who is wanting to join a busy, dynamic Estate Agent based in our Woking town centre branch.

Bourne Estate Agents are a fully independent business which has quickly built up an enviable and ever-growing network of branches across Surrey and Hampshire.

Working as part of a highly successful team, you'll be helping to deliver a market-leading service to our landlords and tenants through outstanding customer service and business development. The role would suit an experienced Lettings Negotiator who is looking for a fresh challenge or their next move into a more Senior Role. However, we are also happy to consider Lettings Consultants with some industry experience who are looking for a new opportunity in a busy team.

Role Responsibilities:

• Developing strong relationships with landlords, tenants, and contractors
• Gaining tenant feedback and discussing it with landlords
• Dealing with offer negotiations
• Lettings progression
• Registering tenants over the phone and loading onto property software
• Maintaining an active tenant database
• Business generation activities such as leaflet dropping & call outs
• Upselling additional services and management levels
• Working to targets, self-managing KPIs, and working on areas for improvement such as conversion rates
• Assisting with taking new properties on to the market, including property listings, photos, and floorplans
• Training towards property valuations
• Focusing on the customer journey to enhance our client experience

The Ideal Candidate Should Possess the Following Skills or Attributes:

• Previous experience in Lettings
• Strong communication skills & a customer-centric approach
• Highly motivated, enthusiastic self-starter
• Proactive, determined, and target-driven
• Self-disciplined with time management skills
• Works well as part of a team
• Adaptable and able to work on own initiative
• Ambitious & keen to learn
• Being valued as part of a successful team that encourages each other and recognizes personal and team achievements
• Access to a range of market-leading proptech
• Career development, training, and potential qualifications
• Genuine career opportunities within a growth-oriented company
• Great earning potential, which is uncapped, with incentives and bonus schemes for top performers
• Rewards ceremony at the end of each year to recognize personal achievements

Our remuneration package includes a basic salary, car allowance, strong uncapped commission structure, and a workplace pension scheme. Hours of work are 8.45am - 6.00pm Mon-Fri and 9am - 5pm, 1 in 3 Saturdays with a day off in lieu.

If you have a passion for property, people, and personal growth, then we'd love to hear from you.

To apply for the role, please submit your CV and a covering letter telling us a bit about yourself and what you are hoping to achieve in your next career move.