Senior Manager, Data Analytics & Reporting

Senior Manager, Data Analytics & Reporting

• Full-time
• IFS Referral Bonus Code: SH
• Job Location: Remote

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities.

Purpose

The Senior Manager of Data Analytics & Reporting will drive effective and insightful reporting across our marketing organisation. They will enable and empower marketing colleagues to understand & analyze the data to continuously move towards a more efficient marketing model.

This role will implement and continuously improve a marketing data model while working closely with IT. This role will be the pillar of the global marketing operations team, striving to create a culture built on developing & delivering data-focused intelligence.

Essential Duties and Accountabilities:

• Oversee the build of reporting dashboards and identify insightful views to evaluate data.
• Manage and update stakeholders on the data lake project.
• Create a data analytics community for marketing.
• Implement the marketing data model, ensuring data quality and governance.
• Drive enablement for all insights provided.
• Support the build of Power BI dashboards.

Overall Required Competence:

• Excellent communication and stakeholder management skills.
• Demonstrated management skills, including problem-solving with multiple decision-makers.
• Excellent project planning skills.
• Ability to apply a logical and analytical approach to work.
• Highly analytical and capable of developing solutions to technical problems.
• Knowledge of CRM systems and mass data quality governance.
• Knowledge of Power BI from a developmental perspective.
• Good knowledge of MS Office and/or GSuite, particularly Excel and PowerPoint.

Required Education & Experience

• Strong technical acumen.
• Proven history managing complex marketing operations programs.
• Familiarity with Marketing Automation tools and the MarTech ecosystem.
• History working with CRM.
• Knowledge of Agile methodologies is a plus.

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles.