Senior Quality Test Analyst

Senior Quality Test Analyst

Department: Customer Operations

Employment Type: Permanent - Full Time

Location: UK - Hybrid

Description

Your new company

A tech scale up with Big Plans

When you join Exclaimer, you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an exciting work culture.

Not Heard of us?

We provide world-class email signature solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Designed for Microsoft 365, Google Workplace, and Microsoft Exchange, our solutions are used by over 50,000 customers in 150+ countries. Some of these customers include renowned companies such as Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. We have over 275 employees worldwide.

We are looking for an exceptional Senior QA to join the team responsible for driving business efficiency through the adoption of best-in-class business systems, utilizing the latest enhancements to support the rapidly growing scale-up.

Key Responsibilities

• Creation of reliable peer-reviewed automated tests to validate customer-focused acceptance criteria as part of an end-to-end testing lifecycle.
• Actively look to improve testing efficiency, seeking opportunities to 'shift left' when considering the level at which new test cases might best be created.
• Participate in planning meetings, ensuring that test effort for new features under development is appropriately considered and estimated.
• Document any bugs or issues found to facilitate smooth investigation and validate fixes to confirm resolution.
• Ensure both functional and non-functional test areas are considered where appropriate, taking a balanced view as to a suitable level of test coverage.
• Participate in code reviews for automated tests written by engineers within the team and cross-team.
• Work with other test engineers to improve testing tools & processes, identifying and bringing into practice any relevant potential new test tools & frameworks.
• Create, configure, maintain, and deploy test environments.
• Lead by example, as an individual contributor; follow best testing practices and identify improvements.
• Collaborate with the Product, UX, and the wider Engineering team to define solutions to customer problems and identify increments that allow the earliest possible release of value that delivers a world-class user experience across multiple demographics.
• Develop a best practice framework for the team.
• Drive continuous improvement within yourself and the team by proposing enhancements to the technology stack and processes.

Skills Knowledge and Expertise

• A desire to work in a technology-focused role, testing software that solves problems for millions of users every day.
• Highly organized with attention to detail.
• Proactively look to understand where gaps are in our technology stack and help incorporate innovative technologies that can enhance our development experience or velocity within the teams.
• Takes a pragmatic approach to testing, focusing effort based on risk, while acknowledging exhaustive testing is impossible.
• A driven individual contributor with a passion for learning and continuous improvement.
• Excellent ability to establish trust and build relationships with peers and stakeholders across the business; you will be able to communicate clearly, succinctly, and without ambiguity.
• History of working in a fast-paced SaaS business delivering high-frequency incremental delivery of customer-facing functionality.

Essential Skills

• Background and previous experience in automated software testing and test tools.
• Strong communicator and collaborator within team and cross-team.
• Creating test cases for new and existing functionality.
• Behaviour-driven test frameworks GitHub, and Git.
• Building robust and scalable test frameworks.
• Back-end testing via RESTful APIs and queues.
• Proven ability to manage a team.
• In-depth experience with CRM and ERP systems.
• Familiarity with the Scrum methodology.
• Quick to learn new application processes and features.
• Responsible for end-to-end testing as part of the team.
• Has worked for at least 2 years in a technology environment.

Desirable

• Knowledge of creating & modifying pipelines for test execution as part of CI/CD.
• Familiarity with performance test tools such as JMeter.

Benefits

We offer you a challenging job in a growing and truly global international SaaS company with a competitive compensation structure. Ah, and you will be part of a fun and hardworking team:

• Remote / Hybrid working
• Healthcare
• Life insurance
• 6 weeks - work anywhere option per year
• Employee Assistance program
• Contributory retirement savings plan
• Opportunities for training & development
• Great team and culture
• Discounts portal
• Income protection Insurance
• Online GP services

Exclaimer is an equal opportunity employer and people seeking employment with us are considered without regard to race, colour, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.