Senior Software Engineer - Wire Team (DX tooling focus)

Why CAST AI?

CAST AI is the leading Kubernetes automation platform for AWS, GCP and Azure customers. The company is on a mission to deliver a fully automated Kubernetes experience. What's unique about CAST AI is that its platform goes beyond monitoring clusters and making recommendations; it utilizes advanced machine learning algorithms to analyze and automatically optimize clusters, saving customers 50% or more on their cloud spend, improving performance and reliability, and boosting DevOps and engineering productivity.

The company has raised $73M from investors, including Cota Capital, Creandum, Uncorrelated Ventures, and Vintage Investment Partners. CAST AI has nearly 200employees globally and is headquartered in Miami, Florida.

However, this is merely the beginning. Our product roadmap is filled with exciting innovations that are yet to come. We are searching for intelligent, motivated, and self-reliant people to help us fulfill this ambitious mission.

Core values that hold us all together:

PRACTICE CUSTOMER OBSESSION. Focus on the customer journey and work backwards. Strive to deliver customer value and continuously solve customer problems. Listen to customer feedback, act, and iterate to improve customer experience.

LEAD. Take ownership and lead through action. Think and act on behalf of the entire company to build long-term value across team boundaries.

DEVELOP AND HIRE THE BEST. Strive to raise the performance bar by continuously investing in yourself, the team and by hiring the best possible candidates for every position. Drive towards personal development and professional growth, and mentor others to raise the collective bar.

EXPECT AND ADVOCATE CHANGE. Strive to innovate and accept the inevitable change that comes with innovation. Constantly welcome new ideas and opinions. Share insights responsibly with unwavering openness, honesty, and respect. Once a path is chosen, be ready to disagree and commit to a direction.

What does Wire Team do?

The Wire Team plays a pivotal, yet behind-the-scenes, role at CAST AI. While they may not directly manage the products that customers purchase, the value they create is indispensable for making all of CAST AI's offerings functional and user-friendly.

The team develops a wide array of user-facing features that contribute to a fully realized platform. This includes designing robust authorization and authentication flows, managing user and organization accounts, as well as implementing notifications and audit systems, among other tasks. Furthermore, they create frameworks and tools that enable other internal teams to incorporate these capabilities into their own products seamlessly.

In addition to these tasks, the Wire Team is also responsible for implementing enterprise-level Single Sign-On (SSO) integrations as a self-service feature. They work on integrating billing systems with various cloud marketplaces and oversee the management of platform entitlements.

In essence, the Wire Team's efforts are crucial to the very existence of our platform. Their mission is to elevate the user experience, regardless of whether the customer is a small startup, a large enterprise, or an internal engineering team.

Role overview

We are looking for a Senior Software Engineer with a passion for platform engineering to join our Wire Team. This role has a strong focus on improving internal Developers' Experience (DX) tools and platforms that are integral to the success of our development process.

Initially, a portion of your time will be spent working closely with the Wire Team. This will help you familiarize yourself with CAST AI's engineering practices and gain a deep understanding of our product. In the Wire team, your main responsibility will be managing and improving the observability (o11y) stack. Long term, you will have the exciting opportunity to transition and play a key role as one of the founding members of our Tooling Team, where you will shape and influence our approach to DX tooling and automation at scale.In this position, you will:

Maintain and optimize the observability (o11y) stack: manage Prometheus, Grafana, Loki, Phlare, Tempo, and other relevant observability tools. Ensure our monitoring, alerting, and logging systems provide a frictionless way to define engineering team-related alerts.

Improve continuous Integration and Delivery: manage and optimize CI/CD pipelines using tools like GitLab Pipelines, GitHub Actions, ArgoCD, and Helm, ensuring efficient and reliable deployment processes.

Development environment management: enable other engineering teams by maintaining and extending the existing local development tooling managed by Tilt.

Oversee incident management systems: integrate with incident management and alerting tools such as Opsgenie, Pagerduty, or similar to enhance our response capabilities and reduce downtime.

Requirements

• Proficiency in programming languages such as Go
• Have a strong knowledge and passion for observability (o11y)stack
• Have a passion for Automation and DX tooling
• Strong problem-solving skills and the ability to troubleshoot complex issues in a production environment
• A "yes we can" attitude
• Ability to work independently or with a group
• Strong written and verbal communication skills in English
• You have to be physically in any of the European countries GMT 0 to GMT +3.

What's init for you?

• Join a fast-growing, cutting-edge company that's redefining cloud-native automation and optimization.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
• Enjoy a flexible, remote-first work environment with opportunities to travel and engage with customers worldwide.
• Receive a competitive compensation package, equity options, and extensive benefits.
• Benefit from a short feedback loop, where our customer-oriented approach means we ship code changes fast to receive customer feedback immediately.
• Experience focus time with a minimum of meetings, bureaucracy, and overhead.
• Dedicate 10% of your time to self-improvement and personal projects.
• Earn a monthly salary from 6000 - 8000 Eur (gross) depending on the level of experience.