Senior Support Desk Engineer

Senior Service Desk Engineer - Birmingham (hybrid) - £40,000-£50,000 + car allowance

I'm seeking an experienced Senior Service Desk Engineer for a leading IT Service provider based in Birmingham. They are looking for someone with a good technical background across Infrastructure and Networking, supporting a variety of clients in the area. You will work primarily remotely, with some travel to customer sites, ensuring that IT problems are either resolved or escalated within the agreed SLAs.

Benefits for the Senior Service Desk Engineer:

Remote working, 31 days holiday inc bank holidays, Option to buy and sell holiday, Car allowance, Life insurance, Employee assistance programme, retail/travel/gym discounts, cycle to work scheme, Volunteer leave, long service award + More!

The Senior Service Desk Engineer will have experience in most of the following:

• MSP or IT Consultancy experience
• Knowledge of WAN Technologies
• Some experience with VMware/Hyper-V
• Skills with Windows and Exchange Server
• Good skills in Active Directory, MFA, Endpoint Manager, M365, SharePoint etc
• Some cloud experience
• A background in Networking (TCP/IP, DNS, DHCP, VLANS etc)
• Preferably have some experience in an IT service provider environment

If you are interested in this role, please contact Alex directly on .

If you are interested in this position please click 'apply'.