Senior Vertical Strategy Manager, Hospitality and Payment Products

Senior Vertical Strategy Manager, Hospitality and Payment Products

Commercial Business Development Amsterdam

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

About the Role

As the Vertical Strategy Manager, Hospitality and Payment Products, you will play a pivotal role in shaping and executing Adyen's growth strategy within the hospitality sector. This is a global role with a primary focus on the EMEA region and the opportunity to contribute to strategic projects worldwide. You will be the voice of the customer for hotels & resorts, online travel agencies, cruises and travel leasing, driving product innovation and market expansion.

This role requires a deep understanding of the hospitality industry and a passion for payments, combined with exceptional strategic thinking, a proven track record of driving commercial success, a strong bias for action, and a love of data-driven decision-making.

Responsibilities:

1. Vertical Strategy & Growth: Defining the overall strategic direction for Adyen's Unified Commerce Hospitality vertical, encompassing lodging, rental cars, and cruises. Setting ambitious yet achievable growth targets, identifying key market opportunities, and developing actionable plans to capitalize on those opportunities.
2. Customer & Market Advocacy: Understanding the unique needs and challenges faced by hospitality businesses. Acting as a trusted advisor and advocate by listening to customers, conducting market research, and analyzing vertical-specific customer behavior.
3. Commercial Enablement & Competitive Advantage: Empowering the sales team to effectively sell Adyen's solutions within the hospitality vertical. Collaborating with sales to develop effective sales motions and creating compelling sales materials.
4. Partnership Management: Supporting the Commercial and Product Partnerships teams to ensure Adyen maintains best-in-class integrations with key players in the hospitality ecosystem.
5. Product Development & Enhancement: Participating in the development of payment product strategies and tactics, leading cross-functional teams to build and launch new digital products.
6. Market Research & Roadmap: Conducting thorough market research to identify key trends impacting the hospitality sector and informing Adyen's business strategy and product roadmap.
7. Collaboration & Vendor Management: Communicating and collaborating with internal and external business partners to ensure alignment on product vision.

Qualifications:

1. Payments and Hospitality Expertise: 5-7 years of experience in payments in strategy, consulting or related go-to-market roles.
2. Strategic Thinking & Execution: Proven ability to develop and execute product and go-to-market strategies.
3. Communication & Collaboration: Excellent verbal and written communication skills.
4. Analytical & Data-Driven: Strong analytical skills with a data-driven approach to decision-making.
5. Adaptability & Initiative: Ability to thrive in a fast-paced, ambiguous environment.
6. Cross-Functional Collaboration: Proven ability and enthusiasm for collaborating effectively with cross-functional teams.
7. Industry Knowledge & Relationship Building: Develops expertise in the payments space and builds a strong vendor network.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What's next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete. This role is based out of our Amsterdam or London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.