Senior Wintel Engineer

Senior Wintel Engineer

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Responsibilities

• Provide technical ownership of the NFUM Server Infrastructure.
• Maintain the stability of our IT services.
• Support a hybrid working model with 80% homeworking and 20% in Stratford-upon-Avon.

About the role

An opportunity has arisen within the IT Infrastructure Products department for a Senior Wintel Engineer - Technical Service Owner. The team is dedicated to maintaining the stability of IT services. Reporting to the IT Technical Manager, you will be responsible for providing technical support for projects, resolving incidents, proactively maintaining the estate, and identifying improvement opportunities. You will review and approve change requests, assess their impact, and communicate with stakeholders. You will also represent the team at the Change Advisory Board and collaborate with external partners to enhance service delivery. Supporting and coaching colleagues within IT and the wider business is also part of the role.

About you

You will ensure the stability and integrity of production IT services, with extensive experience in designing, supporting, deploying, and improving Microsoft-based infrastructure. Excellent communication, stakeholder management, and problem-solving skills are essential, especially in resolving major IT incidents. You should have ownership mentality and drive issues to resolution.

Required skills and experience include:

• Knowledge of IT infrastructure and server-based applications (essential)
• In-depth knowledge of Windows server infrastructure (essential)
• Experience in designing server infrastructure (essential)
• Experience with Storage and Virtualisation (essential)
• Exposure to cloud technologies (essential)
• Knowledge of Backup technology, SQL / Oracle Database (desirable)

Knowledge of governance or architectural practices within a regulated industry is advantageous.

Our commitment

We support an inclusive workplace, valuing diversity and fostering innovation. We encourage candidates to discuss any adjustments needed during the recruitment process. We are proud to be a Disability Confident Employer, and we welcome applications from all backgrounds.

Benefits and rewards

Joining us offers a supportive culture and attractive benefits, including:

• Salary: £57,500 - £67,500
• Annual bonus up to 17.5%
• Contributory pension scheme up to 20%
• 25 days annual leave plus bank holidays, with holiday trading options
• Family-friendly policies
• Access to discounts and savings
• £20 monthly gym contribution
• Health and wellbeing plans
• Volunteering opportunities
• Referral bonuses
• Life assurance of 4x salary
• Employee discounts on insurance policies

Working at NFU Mutual

We are one of the UK's leading insurance and financial services companies, with over 110 years of customer focus. Recognized as a great place to work, we have received multiple awards for workplace excellence. We foster a culture of growth, recognition, and community involvement.

Location

Stratford-upon-Avon, Tiddington Road, Warwickshire, CV37 7BJ

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