Service Co-ordinator

Service Administrator/Coordinator Mansfield up to £28k

Your new company
Are you passionate about providing excellent customer service?Do you enjoy working independently as well as part of a dynamic team?
My client is looking for a highly organised individual who can follow the process, but is also happy to challenge and ask questions where required. Ideally, with experience of working in an IT department or other service delivery team and a good communicator who can deal with stakeholders at all levels within the organisation.

Your new role
You will support the Digital Services team, performing service reviews with customers and suppliers. Manage any changes to the systems and ensure compliance is met.
Support the IT team with procurement of equipment
Deal with in-house suppliers and provide guidance and assistance on the service desk
Manage customer and supplier relations
Escalate any issues to the manager
Drive improvements
Gather statistics

What you'll need to succeed
Previous experience dealing with suppliers and an excellent knowledge of business systems and processes
Skills in planning and scheduling work
Excellent report writing skills
Team working skills
Ability to meet tight deadlines

What you'll get in return
6 Months FTC
On-site Parking
Employee benefits
Hybrid working
£25,500- £28k

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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