Service Director, Lewisham and Addiction Directorate

Service Director, Lewisham and Addiction Directorate NHS AfC: Band 9 Main area: Service Director, Lewisham and Addictions Directorate
Grade: NHS AfC: Band 9
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 334-NCL TA

Site: Ladywell Unit, University Hospital Lewisham, London
Salary: £113,557 - £129,443 per annum inclusive of HCAS
Salary period: Yearly
Closing: 02/03/:59
Interview date: 27/03/2025

South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.

We are committed to providing high quality and specialist care to our service users and we are recognised for our care and treatment. The Care Quality Commission rates our services as 'good'.

We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will have the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone's potential as change makers.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.

Our Values

We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listening and delivering on our commitments is at the heart of everything we do. When you join us, you'll be part of something special.

As a Trust, we are happy to talk about flexible working.

Job overview South London and Maudsley (SLaM) provides the widest range of NHS mental health services in the UK. We serve a local population of 1.3 million people in south London, as well as specialist services for children and adults across the UK and beyond.

Each year we provide inpatient care for over 5,000 people and treat more than 40,000 patients in the community in Lambeth, Southwark, Lewisham and Croydon, along with more than 50 specialist, regional and national services.

Our aim both locally and nationally is to diagnose and treat people as early as possible, assess and manage risk, and promote recovery and social inclusion. We deliver education and training programmes and carry out research published internationally in high-profile journals.

Each of our operational directorates is led by a service director who leads their team to deliver the high-quality care we are known for, both in hospital and in the community.

Main duties of the job Responsible for the delivery of the Operational Directorate's strategy through the development of robust business plans, setting relevant operational targets, and delivering its activities within agreed budgets and standards.

To lead, with the medical and nursing lead and wider leadership team, the effective working of governance structures, roles and responsibilities based on multi-disciplinary approaches with an emphasis on collaborative leadership and team working.

To ensure effective relationships with the Integrated Care Boards (particularly SW London and SE London), Integrated Care Systems, Lewisham "Place", the SL Partnership, local authorities and other external stakeholders.

To ensure involvement with key stakeholders in all aspects of service planning and delivery, to develop culturally sensitive services acceptable to an ethnically diverse inner-city population and to ensure fair access to services irrespective of gender, sexuality, religion, culture, race or disability.

To contribute to the effective management, development and strategic direction of the Trust and wider partners (including Kings Health Partners and South London Partnership) and ensure the Operational Directorate and its interests are effectively represented.

To enable the delivery of addictions services for the Trust, recognising their ways of working which may need different approaches, contractual arrangements, data and reporting, workforce needs and nationally and locally identified strategic objectives.

Working for our organisation We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work-life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close-knit team at SLaM. It's important to us that you feel valued and appreciated; therefore, we have a comprehensive benefits package on offer.

Some of our amazing benefits are highlighted here:

• Generous pay, pensions and annual leave.
• Work-life balance and support for a range of flexible working options.
• Career development with plenty of opportunities to progress your career through programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes.
• Car lease with competitive deals for staff.
• Accommodation available for keyworkers on selected sites.
• NHS discounts with discounts up to 10% from a variety of well-known retail brands through the Health Service Discounts website.

Other benefits include:

• Counselling services
• Wellbeing events
• Long service awards
• Cycle to work scheme
• Season ticket loan
• Staff restaurants

Detailed job description and main responsibilities This role will lead the operation, performance, finance, workforce and strategic elements of the operational directorate. Lewisham and Addictions is a SLaM Operations Directorate which delivers the care required by the population served by the Trust. Care provision is specified by:

• the contracts in place with commissioners;
• the activity of cost and volume services;
• commercial agreements with third parties;
• any other agreements with the Trust, which may include research activity.

Operations Directorate requirements are specified in a performance envelope which will be derived each year from all contracted quality standards, activity volumes and financial values. Each Operations Directorate is designed to deliver against its specific performance envelope and agreed on an annual basis, therefore the makeup of the Borough will change as services and demand for services change.

Operational Directorate Brief Overview

For adults of working age in Lewisham, the operational directorate will provide core services for adults of working age. The Lewisham place population is approximately 380,000 people, including:

• Community Mental Health Services
• Liaison Mental Health Services based at University Hospital Lewisham
• Early intervention services
• Complex Care Services
• Acute Care / Inpatient services
• Home Treatment Team services
• Improved Access to Psychological Therapies

At the time of going to advert, Lewisham is one of only 6 national pilot sites for a new 24/7 community centre that will help define a transformative new way of working, and this post will be critical in ensuring its effective implementation.

The directorate also hosts the Trust's addictions services, providing drug, alcohol and smoking cessation services in the community in Wandsworth, Bexley, Lambeth and Richmond.

The operational directorate has around 600 staff and a budget of approximately £60m.

Please see JD for full details.

Person specification Qualifications

• Educated to degree level or equivalent experience
• Management qualification and/or extensive knowledge and expertise acquired through training and experience up to doctoral level

Knowledge/Skills

• Evidence of excellent leadership and management skills
• A deep understanding of healthcare provision together with awareness and appreciation of current NHS policy and priorities, particularly in relation to mental health
• Understanding of the concepts of service user empowerment, recovery and social inclusion
• Ability to analyse, interpret and evaluate complex data and draw logical and sound conclusions. Grasp complex problems, understand immediate and long-term implications of decisions and have a creative approach to problem solving.
• Ability to hold a major scale portfolio with strong grip on delivery required, responsive needs at patient, service, staff and corporate levels
• Knowledge of research and higher education

Experience

• Significant experience of management at senior level, meeting objectives and performance management targets
• Experience of contributing to the development and implementation of strategy
• A proven track record of managing large budgets and resolving conflicting priorities
• Experience of delivering in a large and complex organisation and working collaboratively with other organisations
• Understands business and financial concepts and the importance of developing a performance management culture. Can develop KPIs, performance and risk management frameworks and deliver results

Personal characteristics/other requirements

• Strong leadership skills with an open, participative and inclusive management style
• Ability to work collaboratively with academic . click apply for full job details