Service Engineer - Medical Devices

Service Engineer
£30,000 - £45,000pa
London and surrounding areas

A new, exciting role for a Field Service Engineer is now available within one of the UK's leading providers of medical devices, specifically within clinical diagnostics.

Company Overview

This new Service Engineer position is within an established and secure organisation who are well known for their excellent engineering training, long-term employee retention, and exceptional customer service.

With a number of engineers based across the UK, you will be well supported by a service engineering team along with a tried and tested training programme.

This organisation offers progression opportunities into senior roles. This position is being recruited to backfill a vacancy created by promoting someone else internally!

Job Information - Service Engineer

As the Service Engineer, you will be responsible for the breakdown repair, routine servicing, and maintenance of laboratory-based, clinical diagnostics devices, specifically within pathology (the study of disease). These are medical devices in their own rights, typically with an electronic bias; however, electro-mechanical skills are required.

You will be field-based predominantly covering client sites in South and West London and the surrounding areas, with additional travel to customers in Portsmouth and Southampton.

Roles/Responsibilities Include:

• Carrying out electronic/mechanical fault finding, repair, and servicing of equipment.
• Providing excellent customer service.
• Problem-solving, combining initiative with a practical and logical approach to all aspects of the position.
• Maintaining adequate stock levels of spare parts and completing stock checks when required.
• Organising and prioritising a continuously changing workload, ensuring that all customer calls and enquiries are replied to.
• Producing reports using company-used software.

Full training is provided, so applicants with any electro-mechanical maintenance, service, and repair experience would be welcome as long as you have an electronic qualification, field-based experience, and are seeking a long-term commitment.

This role offers excellent work-life balance, with a 38-hour working week (including travel) working Monday to Friday, and more often than not you're home early from your working day! There is no weekend working or on-call expectation, but paid voluntary on-call over Christmas is available.

Package/Benefits Include - Field Service Engineer

• Salary of £30,000 - £45,000
• Company car - EV or hybrid
• Discretionary Bonus
• Phone - iPhone, tools, Laptop
• 33 days annual leave including Christmas, increasing to 38 days over the first 5 years

Experience Required - Field Service Engineer

• Previous electronic or electro-mechanical fault finding and repair experience.
• An electronic engineering qualification.
• Previous field-based experience.
• Someone seeking a long-term commitment.
• Strong customer service skills.
• An interest in working within the medical/clinical diagnostics field.
• Any experience with medical equipment would be beneficial (but NOT essential). Armed forces engineers are also of interest.

This is an excellent opportunity to join an organisation invested in the development and growth of their employees and possibly gain exposure to an ever-growing, stable medical industry!

What Happens Next?

Click "APPLY NOW" to begin your application. Should your CV be of interest, a CBSbutler representative will be in touch within 3 working days.