ServiceNow Engineer - Kingston upon Thames (Hybrid) - £65-75,000

ServiceNow Engineer - Kingston upon Thames (Hybrid) - £65-75,000

We are currently working with an established UK business that is recruiting for a ServiceNow Engineer to join them on a permanent basis. This is a fantastic opportunity to join a company that is known to promote from within and provide excellent development opportunities.

This is a brand-new role which will focus on managing their ServiceNow platform, maintaining high levels of efficiency and system stability, whilst also being responsible for the implementation of new functionalities.

Responsibilities:

• Carrying out upgrades, patches and new releases on ServiceNow
• Ensuring the platform has excellent reliability and minimal downtime
• Overseeing access controls, ensuring correct permissions, role assignments etc.
• Responding to ServiceNow issues, ensuring effective and speedy resolutions
• Configuration of various ServiceNow modules, customising them to business requirements
• Carrying out the rollout of new applications and modules
• Contributing to the integration of ServiceNow with other applications and systems with APIs and web services
• Building and implementing workflows and notifications as appropriate
• Ensuring full documentation of processes
• Maintaining data integrity at all times

Key skills required:

• Extensive experience in a ServiceNow Admin/Engineering role
• Relevant ServiceNow certifications (CSA, ITSM, CSM etc.)
• Experience working in ITIL environments with an excellent understanding of ITIL V4
• Scripting experience with JavaScript, HTML and CSS
• REST/SOAP APIs and integration tool experience
• The ability to effectively communicate with non-technical users

In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when advertising temporary/contract vacancies JNC Recruitment are acting as an Employment Business