ServiceNow Product Analyst

Job Title: ServiceNow Product Analyst

Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role.

Salary: Circa £65,000 Depending on skills and experience

What you'll be doing:

• Work with cross-functional stakeholders to define business requirements to deliver value on the ServiceNow platform, and managing these requirements through the entire delivery and operational life cycle.
• Clearly define, document and articulate complex business requirements from stakeholders to development teams for clear delivery and implementation.
• Validating systems, products, business processes or services to determine whether the acceptance criteria have been fully defined.
• Working with stakeholders, investigating business situations to define recommendations for improvement action.
• Defining, evaluating and describing business change options for financial, technical and business feasibility, and strategic alignment.
• Developing models and diagrams to represent and communicate data requirements and data assets.
• Ensuring methods and tools are adopted and used effectively throughout the organisation.

Your skills and experiences:

Essential:

• Excellent working knowledge of ServiceNow.
• Excellent working knowledge of Agile methodologies.
• A good level of experience working with some if not all of the Business Analysis discipline skillsets in both a Waterfall and Agile methodology.
• A good understanding of supporting the delivery of medium to large sized projects.
• Experience managing multiple cross functional stakeholders with competing needs.
• Knowledge of translating complex business requirements to non-technical stakeholders.

Desirable:

• Relevant vocational qualifications or equivalent experience of working with BCS/BABO.
• CIS/CSA qualifications.

Benefits:

As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive.

The ServiceNow Team:

Acting as the interface with business stakeholders to investigate business situations, gather information, identify and evaluate options for improvements to processes and workflows on the ServiceNow platform and articulate these requirements to the ServiceNow Product team for development and implementation.

Why BAE Systems?

This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential.

Closing Date: 6th March 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.