Shift Manager - Argos

Salary: £40,000
Location: London Belvedere LFC, London, DA17 6FS
Contract type: Permanent
Business area: Argos Local Fulfilment Centres
Closing date: 17 March 2025
Requisition ID: 293397

Joining us as a Warehouse Shift Manager in our Local Fulfilment Centre (LFC) means being part of a dynamic and customer-centric organisation committed to delivering a safe, efficient, and first-class service. As a leader, you'll have the opportunity to inspire and develop a diverse team, driving performance and continuous improvement. With a focus on customer satisfaction and operational excellence, you will make key decisions that impact service, business results, and the overall success of our LFC operation. You'll be part of a team that values inclusive leadership, fosters a customer-centric culture, and offers opportunities for growth and development in a fast-paced and ever-evolving environment.

What you'll do

In your role, you'll provide strong leadership across the LFC operation to ensure the safe, efficient, and first-class service delivery to our customers. Your focus will be on landing and embedding site and centrally-driven continuous improvement initiatives, as well as delivering site KPI performances to meet budgetary requirements and achieve an optimum cost to serve. Leading and developing the team through ongoing coaching and feedback, you'll manage your team effectively to deliver great results. Additionally, you'll oversee van resource allocation, be accountable for stock inventory and maintenance, and respond to customer demands and changes in volume, flexing operational resources to meet targets. Identifying and nurturing talent within the team to build a succession pipeline will be crucial, as well as creating a customer-centric culture by engaging and inspiring the team. With attention to detail, you will ensure we are always operating within legal and safety frameworks, recruiting and managing resources to meet headcount requirements, whilst actively contributing to business transformation efforts.

Who you are

As an experienced leader, you'll have a proven track record in effectively managing a large and diverse team within a unionised environment. With strong communication and decision-making skills, you know how to respond to customer demands and fluctuations at pace, ensuring the efficient delivery of a first-class service. You will have knowledge of warehouse/retail operations, multi-drop delivery, and customer final mile delivery which means you can make informed decisions to support the achievement of desired customer outcomes. With your inspirational leadership, you know how to engage and motivate colleagues at all levels, fostering a team environment where colleagues understand the impact of their actions on service and business results.

What's in it for you?

You'll really benefit from the supportive, family feel and helpful management. What's more, as you'll be part of a Sainsbury's-owned multi-brand retailer, there are many ways you could develop your career across different parts of the business.

Alongside this, we also offer a great range of benefits for all our colleagues, including:

• Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day.
• Food and hot drinks are provided in colleague areas in all our Local Fulfilment Centres.
• Generous holiday entitlement, maternity and paternity leave.
• Pension - we'll match 4-7% of your pension contributions.
• Sainsbury's share scheme - build up an investment at discounted rates.
• Wellbeing support - access to emotional support, counselling, legal and financial advice.
• Colleague networks - link with like-minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.