SME - Key Account Manager

SME - Key Account Manager

Job Title:

Key Account Manager (KAM) - SME Pharma Sales

Contract type:

Permanent

Job Family:

Sales

Location:

London, Paddington

IQVIA is looking for a bright and highly motivated Key Account Manager to drive new and maintain existing business with a portfolio of Big Pharma accounts in the UK.

We are in an exciting phase of further developing the UKI business; continuing the transition from an established data provider in the healthcare industry, to partnering with our clients in order to provide end to end solutions that significantly add value to their business.

A successful UK Pharma Key Account Manager within IQVIA will lead new and thought-provoking discussions to challenge the status quo and ultimately provide innovative solutions that address our clients' key business challenges from pre-launch, launch, and LOE.

Key Accountabilities:

• Lead Business Development, Account Management, and Stakeholder Relationships within multiple designated clients, delivering revenue targets in line with the IQVIA Global, EMEA, and UK strategy.
• Client portfolio value between $6m-$10m. Through gaining an intimate knowledge of the client and challenging with innovation and ideas, develop and close opportunities to provide end-to-end solutions, growing the size/duration/value of sales over time.
• Develop and maintain a deep understanding of the healthcare industry to maximize value we can offer to clients by offering industry-wide insights.
• Develop a good understanding of the breadth of IQVIA capabilities to maximize ability to grow accounts.
• Ensure clients are getting maximum value from existing services to which they subscribe.
• Liaising with the client to agree and define requirements.
• Conducting regular business strategy reviews with clients and internal teams.
• Work with clients and internal IQVIA teams to lead and drive client satisfaction with IQVIA services.
• Work collaboratively with IQVIA colleagues across the organization to ensure they are engaged and aligned to the account strategy.
• Methodical completion of underpinning sales activities (e.g., account planning, financial reporting, opportunity management, etc.).

Education, Skills, and Experience Required

• Education
  • Graduate caliber - minimum grade 2.1 or equivalent.
  • Science or pharma qualifications beneficial.
• Experience
  • Minimum 2 years experience of account management/business development/sales & service role.
  • Proven track record of managing a balanced pipeline of short-term tactical opportunities to long-term strategic engagements.
  • Evidence of a successful record of solution selling across a diverse portfolio and/or complex business.
  • Strong understanding of CRM, financial reporting, forecasting, and sales opportunity management.
  • Either knowledge of the healthcare sector or experience of successfully moving into a new market sector.
  • Proactive and accountable with the aim to always drive positive client satisfaction.
• Skills
  • Consultative selling skills.
  • Excellent communication & collaboration across internal and client teams.
  • Able to develop a network of senior and middle management contacts to build long-lasting trusted partnerships.
  • Strong sales and opportunity management skills across the full sales cycle.
  • Able to create strategic and tactical customer plans.
  • Excellent written and verbal communication skills.
  • Competent in the use of Microsoft Office.
  • Self-motivated, problem solver who is driven to succeed.
  • Strategic thinker with a solution focus.
  • Ability to develop strong internal relationships and to work collaboratively.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.