Software QA Engineer

Join us in revolutionising Music Technology, where your QA experience will shape the future of innovative products, cutting-edge software, and a collaborative passionate team.

As a Software QA Engineer, you will help ensure the quality and reliability of our websites and backend software services, which support a diverse range of products and users.

As a Software QA Engineer, you will be responsible for maintaining the quality and reliability of our websites and backend services that support our users and software products. You will work closely with developers and the QA Teams to plan, execute, and document tests for our websites, existing products, and new products in development, focusing on ROLI's user experience.

The ideal candidate will have experience with testing various aspects of website and web technology, different OSs, and desktop/mobile devices. To succeed in this role, the candidate must also have some knowledge and a keen interest in software QA testing and demonstrate key competencies.

ROLI's mission is to enable more people to experience the transformative power of life-long music-making. We do this by making the whole process of music learning and practice more inspiring and effective. We are a hardware, software, and content music technology company based in Dalston, London. Our focus on pioneering new and innovative technological solutions to the challenges that face music learners and makers has meant that our products are used by composers, producers, artists, engineers, and hobbyists worldwide.

• Work closely with the QA team and developers to ensure consistent quality of our websites and backend services (e.g. API, backend tools such as payment gateway).
• Your primary focus will be testing our main website, while also occasionally evaluating other websites and software products that rely on our backend services.
• Assist in various QA activities, including:
• Understand the technical structure and integration that our website and software product features are based on.
• Plan tests based on each project's scope and definitions.
• Execute planned test cases, as well as create/maintain test plans and test cases as required.
• Identify issues and produce detailed bug reports, bringing them to resolution with developers through iterations of fixing and testing.
• Assist in the maintenance of existing products/websites, as well as provide support towards new product/website developments across multiple operating systems, browsers, and devices.
• Represent the interests of the user, using hands-on testing to find ways of improving the user experience of every aspect of our software and providing feedback to the team.
• Take part in project/product planning to provide feedback from QA perspectives.
• Liaise with the QA team to improve the quality of our products and QA practices.

• Experience working with web technologies and standard UX associated with web technologies.
• Experience using various devices, browsers, and OS versions.
• Knowledge/experience with Agile methodologies and modern software development process.
• Analytical and inquisitive mindset, with an ability to discuss complex problems.
• Excellent organisation skills and an eye for detail.
• Excellent communication skills, with excellent written English.
• Superb and demonstrable time-management skills and the ability to work independently.
• An interest in music and music technology.

• Ability to play musical instruments and/or experience with music tech software.
• Understanding of the ecommerce order lifecycle (order creation, shipping, promo codes, analytics, etc.).
• Knowledge/experience with CMS and payment gateways.

• The opportunity to work with the leading, progressive minds within technology, hardware, and music creation to directly impact the way we create and interact with music.
• A competitive salary according to your level of experience.
• A range of meaningful benefits including:
• Following probation, a competitive health care cash plan and a generous bike-to-work scheme.
• A competitive company pension scheme following 3 months of full-time work.
• 23 days holiday and the standard 8 statutory holiday days.
• 5-day volunteering allowance and two extra holiday days if you use the full volunteering allowance.
• 20 hours per year dedicated to volunteering within the local community.
• Flexible working hours.
• 'Lending Library' of all ROLI products.
• Team member discounts on ROLI products.
• Apple laptop and relevant software licenses for your role.
• Generous Parental Leave policy.
• Company-wide Hack Days and team outings.
• In-house bike storage.
• Currently on hold due to office renovation:
• • Daily homemade plant-based lunches and limitless homemade GOLDnola.
  • Friends and family events.
• We offer a hybrid working approach. We will discuss the latest updates with regards to remote working as part of our interview process.

Luminary ROLI Ltd wholeheartedly believes that difference stimulates a healthy and productive environment, as well as positively impacts the products we create. We actively encourage diversity of background and perspective. As an equal opportunities employer, we oppose all forms of unlawful or unfair discrimination in all of our employment related processes and matters.