Spanish speaking Travel Operations Executive

Spanish speaking Travel Operations Executive

Location: North London - hybrid working options

Salary: Up to £32,000 depending on experience plus benefits

Ref: 5461S

Company Profile:
A well-established International Tour Operator

Main Duties:

1. Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland
2. Provide a high level Customer Service to customers
3. Handle inbound communications and respond accordingly
4. Respond and deal to all queries in a timely and efficient manner
5. Work with internal departments to ensure the business is run efficiently
6. Gain continuous knowledge of holiday group requirements and offers
7. Able to negotiate supplier rates and always buy at the best possible price
8. Attend familiarisation trips, trade fairs and meetings as directed

Candidate's Profile:

1. Excellent command of English
2. Full fluency in Spanish mandatory (with additional fluency in Portuguese - Advantageous but not essential)
3. Experience working with tour operators or similar service provider such as hotel receptions/sales, booking agency or similar
4. Good knowledge of UK as a destination and its tourism products
5. Positive, problem solver, confident and dynamic personality
6. Good team player / Excellent communication skills
7. Excellent attention to detail / IT literate