Staff Solutions Architect

At Cloudinary, you'll play a pivotal role in shaping the future of digital media delivery. You'll have the opportunity to drive significant impact on customer outcomes and influence how global brands approach media at scale-all while collaborating with a talented, distributed team that values innovation, collaboration, and technical excellence.

Responsibilities:

• Architect and Deliver: Design and implement custom Cloudinary solutions tailored to diverse customer use cases across web, mobile, eCommerce, digital publishing, and more.
• Engage Enterprise Clients: Lead technical discussions in customer workshops and discovery sessions, translating business needs into scalable architectures.
• Be a Technical Authority: Define and advocate for architectural best practices focusing on performance, maintainability, and scalability.
• Communicate ROI: Develop and present business cases demonstrating the value and impact of your solutions to stakeholders with varying technical backgrounds.
• Elevate the Practice: Mentor junior architects, share reusable components, and influence solution design standards within the team.
• Own What You Build: Act as Tier 3 support for the custom solutions you design, ensuring proactive documentation and support strategies.
• Collaborate Globally: Work seamlessly with colleagues and customers across different time zones and cultures, contributing to a high-performing international team.

About you:

• 8+ years of experience in solution architecture, technical consulting, or enterprise application development.
• Cloud-native media expertise: Proficiency with image/video management, CDN performance tuning, or media API integrations.
• Hands-On Development Skills: Proficient in at least one modern language commonly used in web or media development (e.g., JavaScript, Node.js , or Python). You're comfortable rolling up your sleeves to debug APIs, create sample apps, or build reusable integrations.
• Business & Technical Balance: Ability to distill complex technical solutions into clear, value-based messaging for non-technical audiences.
• Enterprise Experience: Comfortable working with global brands and navigating complex decision-making environments.
• Subject Matter Expertise: Demonstrated expertise in at least one domain relevant to Cloudinary and our customers (e.g., Digital Asset Management, web performance, eCommerce platforms, mobile-first delivery).
• Documentation Skills: Proficient in capturing architecture, support models, and long-term maintenance plans.