Store Design Manager

As a Store Designer, you will be an expert in retail design, able to support the business on the development of service design solutions, supporting on the use of space, finishes and the creation of omni-channel in store solutions within both Clothing and Home & Food. Working alongside the Store Designer - Service Design Manager on the creation of new customer facing solutions and delivering the required updates in line with the business requirements. For this role, you will be required to be in the office two days a week as well as travelling to suppliers and stores.

What's in it for you

Being a part of M&S is exactly that - becoming a part and playing your part. We're an inclusive, dynamic, exciting, and always evolving business built on core values.

Here are some of the benefits we offer that make working for M&S just that little bit more special

• 20% Colleague discount on most things from furniture, fashion and food.
• A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we're proud of at M&S.
• Attractive annual bonus, based on company performance and personal goals.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Amazing perks and discounts via our M&S Choices website. Including GymSave - that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes.
• Charity Volunteer Day - A paid day away from work to support your chosen charity.
• A very generous Defined Contribution Pension Scheme and Life Assurance.
• Every colleague at M&S has access to a fantastic range of wellbeing support - this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family & free access to the UnMind App as well as many other schemes.

What you'll do

Your key accountabilities will include:

• Create Service design solutions to support the business, supporting on the use of space, the development of new payment, C&C and omni-channel solutions for Clothing and Home & Food formats.
• Working alongside the Store Designer for Services to manage updates to Food and Clothing & Home guidance and feed both into the glide path & model process, while working closely with Customer Experience team and Store Planning.
• Production & maintenance of Service standards guides, within the glide path & model process. Production & maintenance of specialist standards guides (Payment for C&H and Food, Click & Collect, Fitting Room, Customer toilets, within the glide path and model process).
• Finishes and materials expert, supporting the Planners, Architects, site teams and Asset Care with material questions.
• Sourcing and value engineering of both new and existing materials and maintenance of material index across standards guides.
• Manage outward communication of updates to specification and design to ensure all key stakeholders are informed.

Who you are

Your skills and experience will include:

• Relevant design qualification or experience.
• Some construction experience essential.
• Proven project management skill.
• Excellent organisation skills.
• Ability to manage ambiguity.
• Excellent communication & networking skills.

Everyone's welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.