SuccessFactors Product Manager

SuccessFactors Technical Lead

Product Management & Design

Fixed Term - Full Time

London, GB, W1A 1AA

BBC PUBLIC SERVICE B'CAST

Job Closing Date: 30/04/2025

THE ROLE

Job Requisition: 22872
Band: D
Salary range: Up to £60,000 depending on relevant skills, knowledge and experience.
Contract type: 1 year & 8 Months Fixed Term Contract
Location: London Broadcasting House

We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification.
Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym.

If you need to discuss adjustments or access requirements for the interview process please contact the . For any general queries, please contact: .

Job introduction

Are you ready to step into a role where your expertise can directly impact the future of HR technology at the BBC?
We're looking for a skilled SuccessFactors Technical Lead to support and enhance our existing landscape, with a primary focus on Recruitment and Onboarding modules.
As a crucial member of our Business-As-Usual (BAU) delivery team, you'll play a pivotal role in ensuring the platform's design, user experience, and configuration align with BBC policy guidelines. You will guarantee that our configurations are not only fit for purpose but also meet business requirements while overseeing robust testing and ensuring a seamless transition into BAU support.
Bring your technical proficiency in SF Recruitment, Onboarding, and Integration to lead design discussions with confidence and collaborate effectively. Reporting directly to the SuccessFactors Product Owner, you'll be part of a dynamic environment where your contributions will drive meaningful outcomes.
This is a role with an immediate start for 20 months.
If you're ready to make your mark in one of the most iconic organisations in the world, we'd love to hear from you!

Interview process

• Virtual interview - approx. one hour of technical and values-based questions

Main responsibilities

Essential Technical Skills
• Extensive experience in SuccessFactors Recruitment Management, Recruitment Marketing, and Onboarding implementation, including Reporting, Integrations, Data migration, Testing, and Knowledge transfer; certified in Recruitment and Onboarding 2.0 with hands-on configuration.
• Involved in 2-3 full end-to-end SuccessFactors recruitment implementations, including SAP HCM integrations, with experience working client-side.
• Confident in leading presentations and solution design.
• Proven decision-making skills to evaluate technical trade-offs, prioritise effectively, and adapt communication between technical and business stakeholders.
• Responsible for ensuring systems design and architecture meet non-functional requirements in security, data requirements, accessibility, performance, and compliance.
• Skilled in creating and managing test scenarios to cover wide-ranging processes and functionalities; proficient in using test tools for defect tracking and resolution.
• Collaborates with business process owners and stakeholders to gather requirements, champion best practices, and deliver tailored system solutions.
• Strong expertise in working with implementation partners and vendors, ensuring functionality, integrations, and contractual obligations are met and challenge designs that are not fit for purpose.
• Managing SuccessFactors bi-annual releases and liaising with the business to drive feature adoption.

Essential Personal Skills
• Self-motivated and organised, skilled at managing multiple priorities within time and budget constraints.
• Highly driven to exceed expectations and deliver exceptional results.
• Strong verbal, written, listening, and IT communication skills.
• Effective at managing conflict and ensuring business requirements are met.
• Resilient in meeting deadlines while selecting optimal technical solutions with clear cost, time, and risk assessments.

Desirable Skills
• Knowledge of key technologies (APIs, SFTP, CPI, PIPO)
• Knowledge or experience of working with media organisations.
• Demonstrable experience of leading in a complex project delivery and BAU change, incident and problem management in the SuccessFactors landscape.
• Pushing for use of standard processes and configuration to reduce complexity, improve the UX, ensure adoption and engagement and enable efficiency for all teams areas involved.

Are you the right candidate

• Proven SF Recruitment, Recruitment Marketing and Onboarding technical implementation experience.
• Strong technical background with the ability to own, test and manage technical changes to deployment.
• Confident to produce compelling rationale and present the reasoning for this to stakeholders.
• Highly driven to focus on delivering continuous improvement.
• Analytical thinker with excellent problem-solving skills.
• Communication is critical in the business facing role.

About the BBC

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us.
Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

DISCLAIMER

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.