Supplier Operations Specialist

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

Expected salary: We are looking for candidates up to £30,000 (dependent on experience).

Contract type: Permanent contract.

Working pattern/flexible working: The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team aim for around 1 day a week in the office on Wednesdays to connect and on a more ad-hoc basis to attend key meetings.

Location: This role is based at our Pimlico Head Office.

Key Responsibilities

1. Deciding the priority order for supplier onboarding.
2. Deciding where to focus support based on workload priorities.
3. Setting up suppliers.
4. Tracking supplier performance.
5. Resolving supplier queries.
6. Ensuring standardisation and CI are employed to help create efficiency.

Essential Skills/Experience You'll Need

1. An analytical mindset, with experience of analysing data and using the facts to make recommendations.
2. The ability to build strong relationships with a range of internal and external stakeholders, working collaboratively to benefit the customers and the business.
3. An understanding of the importance of supporting well-informed decisions that support key business objectives.
4. Experience of working in an agile way, with the ability to work in a high-pressure environment and prioritise workloads effectively.
5. Stakeholder management.

Desirable Skills/Experience You May Have

1. Microsoft suite skills.
2. BOXI knowledge.

As a Supplier Operations Specialist in the Supplier Management profession, you will be responsible for onboarding new suppliers to John Lewis in a timely and efficient way to support trading agility to meet customer needs.

Through continuous improvement, you will look for ways to improve processes, driving efficiency and improving the experience for suppliers. You will track supplier performance and ensure data is made available in relevant dashboards/reports.

You will work closely with Trading Teams (Buyers, Merchandisers, CPG's) and be expected to communicate effectively with our Suppliers.