Team Leader

5 out of 7 days weekend cover essential

Full Time

3 Abbey Rd., England, NW8 9AY

Lexington is an award-winning contract caterer that focuses on providing great food and service to customers. To do this, we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued, and enjoy what they do.

To ensure customers are served in a friendly and efficient manner and the staff restaurant is set up to the highest standards expected from Lexington, customers, and the client.

Operational Skills

Necessary Operational Skills:

1. Job Knowledge
2. Technical Knowledge
3. Expertise
4. Customer Service
5. Health and Hygiene Standards
6. High Work Standards

Duties:

1. Ensure all counters, fridges, and tables are prepared to the highest standard ready for service
2. To ensure Licensing Laws are adhered to
3. Ensure constant replenishment of counters and fridges throughout service
4. Ensure food is presented in an attractive manner throughout service
5. Ensure service temperature checks are undertaken and recorded
6. Ensure samples of high-risk foods are taken
7. Check cleaning schedules are followed, and chemicals used in accordance to C.O.S.H.H. regulations
8. Assist in cashing up and the collection of statistics
9. Ensure health and hygiene regulations are followed at all times
10. Ensure all accidents or near accidents are reported to the unit manager and documented
11. Ensure all equipment faults are reported immediately to the manager
12. Ensure queues are kept to a minimum
13. Ensure the ordering of any stock, which may be required, while keeping stock levels to a minimum
14. Carry out any other reasonable requests of management

Interpersonal Skills

Necessary Interpersonal Skills:

1. Effective Communicator; Verbal (Speech) and Non-Verbal (Listening)
2. Team Worker
3. Team Builder
4. Work Standards
5. Customer Care
6. Personal Hygiene
7. Flexibility

Duties:

1. Ensure the highest standard of customer care is used at all times
2. Ensure all customers entering the staff restaurant are served in a polite, efficient, and friendly manner
3. Resolve any conflicting staff issues
4. Ensure all complaints and compliments are passed on to the manager immediately
5. Liaise with the chefs and unit manager to ensure the smooth running of the whole staff restaurant area

Managerial Skills

Necessary Managerial Skills:

1. Leadership
2. Delegation
3. Achievement Orientated
4. Motivated
5. Staff Development Focus
6. Analysis and Problem Solving
7. Planning and Organising
8. Decisiveness and Judgement

Duties:

1. Ensure that staff are able to relate to current policies and procedures to ensure quality service and ownership of tasks
2. Ensure that staff are committed to their job roles to provide a consistent high-quality service
3. To assist with the development of company and self to ensure continuous pro-active progression

Our way of saying thank you

At Lexington, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

• FREE On-Site Lunches: Savor delicious and healthy meals, on us, every day at work
• Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours
• Holiday Allowance: Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service
• Family Leave: Prioritize your family commitments with our family leave options designed to support you during important times
• Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes
• Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities
• Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally
• Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes
• Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme

Why it's great to work for us

At Lexington, we dare to be different in our food, catering, reception services, and work culture. Our values encourage creativity, boldness, and fun, fostering a diverse and inclusive workplace. We nurture talent, helping our people thrive and reach their potential.

We take pride in being an equal opportunity employer and welcome everyone. Let us know if you need any reasonable adjustments or assistance in your application, and feel free to share your pronouns.

Join our award-winning team passionate about serving delicious food to exceptional clients in London. Visit our website to hear from our team first-hand.