Team Manager - Transfer of Care Team

Our Transfer of Care Team is dedicated to managing patient discharges from acute and community hospitals across Cambridgeshire. We pride ourselves on a Home First approach, ensuring individuals can stay within their own communities while receiving the care and support they need.

As the Transfer of Care Team Manager, you will oversee the operational flow across both our North and South teams. You will ensure that discharge processes are managed efficiently and in line with timescales, while also leading initiatives such as Discharge to Assess. You will be at the heart of our commitment to providing high-quality, person-centred care.

The key responsibilities include leading, managing, and supporting the North and South Transfer of Care Teams. Additionally, you will oversee discharge processes to ensure compliance with timescales and maintain a safe, efficient patient flow. Collaboration with health professionals, community services, and families is crucial to coordinate effective discharge plans.

You will manage and resolve any operational challenges related to discharge, ensuring continuity of care. Monitoring team performance and providing feedback and development opportunities are essential parts of the role. You will contribute to the ongoing development and improvement of team processes and individual care services.

We are looking for an exceptional Team Manager to join us on our journey.

The Transfer of Care Teams operate within specific office hours, but that does not mean we will not consider flexible working opportunities. Our staff receive a salary enhancement between 7% and 15% depending on their selected working pattern.

1. 7% for 1 weekend day a month and 1 Bank Holiday a year
2. 8% for 1 weekend day a month and 2 Bank Holidays a year
3. 10% for 1 weekend day a month and 3 Bank Holidays a year
4. 15% for 2 weekend days a month and 3 Bank Holidays a year

Interviews are planned for the week commencing the 17th of March.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

We proudly serve the diverse communities of Cambridgeshire and aim for our workforce to reflect this diversity, benefiting our employees, the organisation, and the communities we serve.

What will you be doing?

Day-to-day responsibilities of a Team Manager in Assessment include:

You will supervise and develop practitioners, identifying their strengths and areas for improvement, and implement appropriate plans to achieve this. You will manage the delivery of the team to ensure it is a high quality and effective service that responds to the needs of adults and their families or carers in a timely manner within statutory guidelines or service specifications. Additionally, you will manage the planning, allocation, and review of cases to ensure priorities are effectively managed.

Leading on customer service and handling stage 1 complaints will also be part of your responsibilities. You will manage the recruitment and staffing of the team, provide expert knowledge of safeguarding processes, policy, and case law, and lead on initiating, developing, and sustaining internal and external working relationships with other professionals and partner agencies.

About you

We're looking for confident and dynamic individuals who enjoy making a difference in their local community, are curious and spot things that others might not see, enjoys building relationships and likes to explore possibilities.

You must:

• Be a qualified Social Worker with a Social Work England registration
• Have the ability to work from a variety of locations and travel countywide independently

If you're passionate about making a difference and have the leadership skills to help us provide the best care possible, we'd love to hear from you!

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:

• Flexible and creative working arrangements
• Flexible Bank Holidays
• IDEALstaff equality, diversity and inclusion network
• Camweb our staff intranet helping to keep you informed

For our Social Workers, we offer more specific benefits like:

• Generous annual leave provision (28 days, plus bank holidays)
• Employee Assistance Programme - access to free support 24 hours a day
• Payment for business mileage expenses (45p per mile)
• Scalable retention payments to loyal social workers in specific teams after the first full year of employment, starting at £900 which increases during the first three years of service

Please read our benefits brochure attached for more information.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

The following content displays a map of the job's location.

• Location Hinchingbrooke Hospital, Long Road, Huntingdon PE29 6NT and Addenbrookes Hospital, Hills Road, Cambridge, CB2 0QQ, United Kingdom