Technical Product Manager - Online Content Services

Your role:

We are seeking a highly skilled and motivated Technical Product Manager (TPM) to join our Online Content Services product line. I n this role, you will run a team responsible for the development and management of our public-facing websites and the CMS platform that supports them.

As a TPM, you will provide leadership and prioritisation for the development team, drive coordination between cross-functional teams for feature delivery, and manage stakeholder relationships. Your goal is to deliver high-quality, user-friendly content and website functionality, and ensure the CMS platform is effective, scalable, and supports the ongoing needs of our content management team s.

This is a key position for anyone with a passion for both technology and user-centric design, with the opportunity to influence a broad range of stakeholders and contribute to the success of our online presence.

Your responsibilities :

• Lead complex initiatives from roadmap to delivery withsupport & guidance from Group Product Manager
• Communicate technical and non-technical concepts to your development team, business stakeholders, and C-level executives
• Create, prioritize and communicate reliable roadmaps and related updates. Recognized as a go-to expert and leader within your product line
• Translate product roadmap initiatives and feature requests into models, workflow diagrams, epics, user stories, acceptance criteria, and other suitable artifacts
• Use metrics to determine the success and efficiency of the team against well-defined objectives
• Regularly assists in the hiring process, and mentoring/coaching of others as needed
• Identify and coordinate cross-component dependencies throughout the development process
• Work with Engineering and other departments to actively remove obstacles blocking progress and ensure program is within schedule
• Take a leadership role in agile ceremonies, and other team meetings with your Agile team(s)
• Create work estimates, track progress, and report status in the form of burn up/down charts and dashboards
• Support Marketing, Sales, Provisioning, Professional Services, Technical Documentation, Training, and Technical Support throughout the release process with training, documentation, announcements, and other release activities
• Serve as primary product expert (functional, not technical) for the components for which you are responsible

About you:

• Strong requirement management skills (discovery, analysis, use case modelling, workflow, documentation, etc.).
• Ability to communicate effectively with technical teams, business stakeholders, and C-level executives
• Flexible and practical problem solver, able to work effectively in a growing organization
• Experience as a Technical Product Manager or product owner
• Experience working with content management systems, especially WordPress, preferred
• Experience with Agile/Scrum/Kanban development methodologies