Technical Product Manager

The newly formed Solution Validation Growth (SVG) team within Consumer payments is looking for an individual with a technical bent of mind and interest in product ownership to help us continue to grow and launch new features and services. This role reports to the Validation vertical within SVG.

The Technical Product Manager requires hands-on experience which includes the following responsibilities:

1. Work closely with Visa's technology and product teams to understand new business initiatives as well as the impact on current and new client projects and build the Validation platform for Sandbox and Production, being the Product owner for the Validation platform.
2. Discuss technical implementation details with architects and other technical teams.
3. Collaborate with engineering teams to build robust, reliable, and scalable payment processing platforms.
4. Proactively identify and recommend opportunities for process improvement resulting in improved efficiency and effectiveness, cost/benefit analysis, and increased customer satisfaction.
5. Build and enhance positive working relationships with internal and external stakeholders.
6. Prepare and maintain detailed project artifacts, including project plans, status reports, meeting minutes, and issues logs in support of client projects and/or initiatives.
7. Manage internal and external project communications (meeting minutes, dashboards, etc.), providing regular and consistent updates to appropriate parties.
8. Report on client project accomplishments and deliverables to management and different stakeholders.
9. Lead the User Acceptance Test strategy.
10. Define product/technical requirements which involve writing clear, thorough, and detailed user stories for complex features and product sets.
11. Work closely with development and QA organizations to ensure technical specifications and final products meet business requirements.
12. Support the development team in building deliverables in accordance with compliance, security, and quality standards for Visa required deliverables and the card payment ecosystem.
13. Participate in daily scrum meetings for the teams executing on projects being driven.
14. This position may require off-scheduled work including late evenings/weekends in support of client and company configuration changes and associated post-production validation.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:

5 or more years of work experience with a bachelor's degree or 3 or more years of relevant experience with an Advanced Degree in the job offered or in a related product manager, systems analyst, or software engineer occupation.
Experience with product management software tools such as Rally and Jira Align.
Knowledge of software development lifecycle in an e-commerce or web environment.
Technical implementations of medium-large scale, highly available, robust web or mobile applications.
Experience in technology design of new solutions.
Technical experience in managing products built using Java technologies, API (SOAP & REST), Web & Mobile Development.
Hands-on experience in developing roadmaps, writing user stories, grooming product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, ever-changing environment.
Proficiency working in an agile environment.
Experience working in the Payments space.

Skills/Preferred Qualifications:

Must be proficient in writing code and building POCs, ideally using JavaScript/TypeScript, React, and Node.js.
Experience in scripting for API testing tools such as Postman or similar.
Experience building front-end and back-end applications.
Expert in web service standards and related patterns (REST, gRPC).
Solid understanding of database technologies including SQL.
Proven analytical and problem-solving skills. Ability to respond resourcefully to new demands, priorities, and challenges.
Experience in Identity solutions like oAuth, OpenID Connect, SAML, security tokens (JWS, JWE, access token, id token) or other IAM.
Knowledge of Cryptography & Key Management.
Basic understanding of B2B API integration.
Customer-facing (communicative) skills.
Analytical mind - Curious mindset with an interest in solving problems alongside strong analytical and quantitative skills, driving insight from data analysis.
Ability to shift priorities and demonstrate proactive willingness to help others.
Understanding of how decisions may affect other teams and contribute to overall success.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.