Technical Sales Specialist - Production Chemicals and Services

Work Schedule

Environmental Conditions

Job Description

Position Summary:

The Technical Sales Specialist (TSS) for Production Chemicals & Services (PCS) is a role within the Biologicals and Chemicals Division sales organization of the BioProduction Group. This technical role will focus on building key strategic relationships with customers with near-term revenue gains and develop new opportunities to build a strong a pipeline for future and organic growth. This individual will apply their sales experience, bioproduction process knowledge, product expertise, market intelligence, and territory leadership skills to grow sales and profitability.

Key Responsibilities:

Searches for new opportunities and uses product portfolio to build a foundation for long term growth

Drives existing funnel of opportunities to accelerate closure rates

Applies intelligence-based prospecting to identify new potential opportunities

Prioritizes New Product Introduction (NPI) prospects within territory to improve adoption rates and revenue return

Acts on marketing-qualified leads, quickly converting to new opportunities

Collaborates with and influences Bioproduction Account Managers (BAMs) and Field Application Specialists (FAS) within their region to develop and lead account growth strategies

Experience in working with channel sales

Establishes and builds relationships with key decision-makers and identifies the technical buyers

Assists all BAMs within assigned territory with sales and account planning efforts to achieve sales goals, including value proposition development across the wide BCD portfolio

Aids in development of technical solution-matching for complex opportunities

Attends technical collaboration visits to Business Unit manufacturing and R&D sites

Provides post-sales product support, follows up on all product performance complaints or inquiries to ensure resolution to improve the customer experience

Demonstrate ability to build an Account Strategy based upon PCS' Value Proposition and customer knowledge

Minimum Requirements/Qualifications:

Bachelor's degree preferred background in a life-science related field required, such as Biology, Molecular Biology, Microbiology, Immunology, Biochemistry, Biotechnology, or Engineering

2 + years of sales experience working in a role related to the bioproduction process

CRM experience - preferably Salesforce

Customer facing visits at least 40 - 50% per year and a great desire for improving the customer experience

Shows sound judgment and tact when dealing with internal and external customers

Must possess strong understanding of customer challenges and solution development

Knowledge of Miller-Heiman sales technique or applicable experience

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.