TECHNICAL SUPPORT SPECIALIST

Dedicated to the creation of innovative, easy-to-use diagnostic equipment for the automotive industry.

Tasks

Responsibilities:

1. Collaborate closely with the Sales & Marketing team, Research & Development, and the factory on new product development.
2. Business growth by providing technical expertise, product demonstrations, and customized solutions to clients.
3. Identifying new leads and establishing new accounts for the distribution network (both existing and new) in Europe.
4. Establishing long-term and stable partnerships. Visiting and training with customers in the UK.
5. Support for managing the distribution network and maximizing business opportunities in AUTO across the UK and Europe.
6. Creating, training, and educating the distribution network by guiding them through the Automotive products portfolio.
7. Developing, supporting, and participating in various marketing activities organized by the company to promote product brands and raise awareness.
8. Analyze consumer needs, current market trends, and assess current competitor offerings, seeking opportunities for differentiation.
9. Trainer for internal teams and customers/technicians for OBM products.
10. Handling customer aftersales.
11. Ensuring company standards and procedures are adhered to.

Requirements

Basic Requirements:

1. Educational Background: Auto electrician (City and Guilds 4270 and 4290). A degree in Business Administration or an associate degree in a relevant field is a plus.
2. Experience: Minimum of 3 years of proven experience as a technical sales specialist in the auto after-sales industry, with solid knowledge of the Automotive Distribution channel.

Additional Training / Personal Skills:

1. Technical Sales Experience in auto products within the same or similar markets.
2. Based in the UK (home-based).
3. Comfortable traveling around the UK (approximately 60% of your time) and a few times per year across Europe (for visits to the EMEA Hub and attendance at Trade shows in Europe).
4. A proactive individual determined not only to meet but exceed sales targets.
5. Strong interpersonal skills, collaborative team abilities, and the capability to interact successfully with a variety of customers and colleagues.
6. A strong negotiator who genuinely understands how to deliver a value-added proposition.
7. Good presentation skills.

Benefits

Annual bonus.