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Technical Support with English
Posted 10 days 13 hours ago by KEYENCE CORPORATION
About us
KEYENCE is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems. We are a global leader in automation industry responsible for delivering high-precision and innovative products to companies worldwide. We have been ranked on Forbes 100 list as one of the 'Most Innovative Companies' 8 years in a row. Join us!
Position Summary
On your role as a Technical Support, you will become an expert in one of our product lines. You will support our Sales Engineers and Clients when it comes to your assigned product line. You will also be an internal trainer for your colleagues, and you will be assisting with new product launches by providing trainings materials, knowledge sharing and customer trainings. This position is based in our HQ in Mechelen.
What will be your responsibilities?
- Supporting our Clients and Sales Engineers via email, phone, face-to-face regarding your assigned product line
- Training your colleagues and clients
- Taking care of technical documentation/ translation
- Travelling up to 30% in the 10 European countries we are supporting
What do we require?
- Engineering degree or a strong interest in Technology and Technical products
- Valid driving license
- Fluent English (Business Proficiency)
- Good problem solving and communication skills
- A technical experience is a plus
- A first experience supporting clients with technical products is a plus
- Some programming knowledge is a plus (Java Script, C++, PLC, etc.)
What do we offer?
- Competitive Salary and bonus system
- Extensive product training
- Hospitalization, Group Insurance, Meal vouchers & Eco-cheques
- Public Transportation Reimbursement
- Paid overtime
- International environment, open communication and continuous learning
We are in Forbes top most innovative companies
and we are Top 50 on the BCG 2018 Value Creators Rankings.
KEYENCE CORPORATION
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